You’ve just updated to Windows 11/10 and trying to install iTunes, but it is not working? Maybe you are receiving An error occurred during the installation of assembly Microsoft or Apple application support was not found error message. You’re ripping your hair out because you have no idea what is going on and how to fix it. Let’s help you out with that because you’re not alone since many have been complaining about the same problem. Undoubtedly, Microsoft has done a splendid job with Windows 11/10 so far, and we expect the company to continue refining the operating system in the coming months to improve it.
Problems installing iTunes on Windows 11/10
As a new OS, there will be issues in the first set of months after launch, and the inability of some folks to install iTunes is one of them. Whether or not this is an Apple or Microsoft issue doesn’t matter right now. It is all about getting the thing to work.
When attempting to install iTunes on Windows 11/10, some folks might come across an error that looks like this; “An error occurred during the installation of assembly Microsoft… HRESULT: 0x80073715?.”
Another error might look like this one; “Apple application support was not found (Windows error 2).”
This is how to fix the problem:
You will need to download the correct iTunes file for your Windows 11/10 computer. If you have a 32-bit or 64-bit machine, download the file that fits. Remember that a 64-bit iTunes file might not work correctly on a 32-bit machine.
These are the files that are required for a smooth installation:
iTunes 12.2.1.16 for Windows: 32-bit version: iTunesSetup.exe | 64-bit: iTunes6464Setup.exe | 64-bit for your ancient video cards: itunes64setup.exe.
The above files are critical to escape the installation errors, so keep that in mind.
Click on the file to install it after it has been downloaded. Follow the onscreen instructions carefully, and everything should work as expected.
We suspect that Microsoft or Apple will fix the issue in the coming weeks, so installing the usual way should be fine. Then again, these companies are sometimes slow in delivering updates, so we suggest going this route if you need to run iTunes on your Windows 11/10 computer at this very instance.
See this post if your iOS device is not showing up in iTunes for Windows 11/10.
Why is my iTunes not working on my Windows?
A program or a Windows Update may have changed the permission of the iTunes folder. When this happens, the iTunes program will not work properly and sometimes crash. An easy fix is reinstalling iTunes, as it will make sure to restore the permission, which could have been difficult to find out.
How to Repair iTunes?
Click the iTunesSetup or iTunes6464Setup installer you downloaded and choose “Run as administrator.” If you’ve previously installed iTunes, the installer will prompt you to repair it. Restart your computer and launch iTunes after the repair is complete.
I have iTunes 12.2.2.25 installed and it’s working fine with Windows 10. Windows 10 was an upgrade from Windows 8.1 Update and iTunes was an upgrade from whatever previous version I had installed. I’m not sure why this article is recommending an old version of iTunes. I’d recommend going to the Apple website and downloading the latest version.
Windows 10 & iTunes was working fine until the latest update came thru from iTunes. I updated iTunes now it will not recognize my iPod. I get a message that tells me to unplug and try again if that does not work to uninstall and reinstall iTunes. I really don’t want to do that! Any other options?
I run Windows 10 on a Surface Pro3. iTunes stopped talking to my phone, not even recognising that it was connected to the computer. So I tried to uninstall iTunes and that failed as my system told me I don’t have access to “iTunes6464.msi” and that it’s in an unavailable location. But it seems that iTunes was uninstalled, so now I have no iTunes and the useless Windows phone manager – which does not let me upload files to my phone. I then tried to reinstall iTunes, using a fresh 64bit download file from the iTunes store. No dice, same error. When I start my computer it checks and tells me there is a newer version of iTunes available, but if I download and try to install I get the above message again – talk about running around in circles. With my limited knowledge and lack of desire (and time) to become my own helpdesk I am now stuck. Any ideas what I have to do to get a functioning iTunes again?
They haven’t fixed it, because the day after Christmas, I am getting Windows error two.
How can I install itunes 11 or older (windows 10)?
unable to download iTunes on dell inspiron 3250 windows 10 64 bit
I had a Windows 7 desktop that crapped out so I bought a new model with Windows 10 64-bit, since I’ve got a few laptops upgraded and liked the new OS. None of these itunes install files are working. It always says the app can’t run on this computer. I’ve looked up how to disable smart screen but the menus on my computer are different :-/
Are there other firewalls or antivirus things that could be blocking this? I’m not dumb with computers but this is making me feel pretty dumb