AMD Software comes pre-installed on the computers with AMD hardware. It helps users keep all necessary drivers, including chipset drivers, graphics drivers, etc., up to date. AMD releases updates for the AMD Software from time to time. The software reflects all these updates so that you can install them. However, some users encountered the Update Failed error while installing updates on the AMD Software. This article lists some fixes for the AMD Software Update Failed error on Windows 11.
AMD Software Update Failed error on Windows 11
To fix the AMD Software Update Failed error on your Windows 11/10 computer, use the following suggestions:
- Check if Windows Updates are being downloaded
- Delete temporary files
- Disable your antivirus temporarily
- Download the update in the Clean Boot state
- Factory reset AMD Software
- Uninstall the AMD Software and reinstall it
All these fixes are explained below in detail.
1] Check if Windows Updates are being downloaded
If Windows Updates are being downloaded in the background, they may cause AMD Software updates to fail. Check this on the Windows Update page in Windows 11 Settings. If an update is downloading, let it be completed, and then check if you can update the AMD Software without the error.
2] Delete temporary files
Temporary files on your hard drive may also be a possible cause of this error. Delete all the temporary files, restart your computer, and then check if you can update the AMD Software. You can use the Disk Cleanup utility to delete junk and temporary files.
3] Disable your antivirus temporarily
Your antivirus software might be conflicting with the AMD Software and preventing the software update from being downloaded. To check this, temporarily disable your third-party antivirus and then try downloading the update again. See if it helps. If this works, you can enable the antivirus after updating the AMD Software.
4] Download the update in the Clean Boot state
A third-party background application or service might conflict with the AMD Software and cause the update to fail. Start your system in the Clean Boot state and then download the AMD Software update. To enter the Clean Boot state, you need to disable all the startup programs through the Task Manager and disable all the third-party Services through the MSConfig application.
Be careful while disabling third-party services. Double-check if you have selected the Hide all Microsoft services checkbox at the bottom before clicking the Apply button. If you accidentally disable all the services, your system will become unstable and you will not be able to use it.
If this works, exit the Clean Boot state after updating the AMD Software. To exit the Clean Boot state, you need to re-enable all the disabled Services via MSConfig.
5] Factory reset AMD Software
Factory reset the AMD Software if the error still occurs. First, backup all AMD Software settings by following the instructions provided below:
- Open AMD Software.
- Click on the gear-shaped icon on the top right side to open its Settings.
- Click on the Export button next to the Snap Settings option.
- Save the zip file.
You can import these settings later by using the Import option in the AMD Settings. Now, factory reset the AMD Software.
- Open the AMD Software.
- Open its settings.
- Click on the Perform Reset button next to the Factory Reset option.
- You will see a warning message. Click Proceed.
Now, see if you can download the update.
6] Uninstall the AMD Software and reinstall it
If none of the above-mentioned fixes helped you, the last resort is to uninstall the AMD Software via the Control Panel or Windows 11 Settings and download its latest version from the official AMD website.
First, uninstall the AMD Software, then restart your computer. Now, download its latest version and run the installer file to install the latest version of the AMD Software.
That’s it.
How to fix AMD Software failed to launch because Windows Update has replaced the AMD graphics driver?
This error occurs when Windows automatically replaces your system’s AMD graphics card driver. To fix this error, uninstall the AMD Software and download its latest version from the official AMD website. Now, install the software. You can also download the latest version of the graphics card driver from your computer manufacturer’s official website and install it.
Can Windows 11 run on an AMD processor?
Yes, Windows 11 can run on AMD processors. I have an ASUS laptop with an AMD processor, and I also run Windows 11 on it. Microsoft released the official list of supported AMD processors for Windows 11. You can refer to that list to determine whether your AMD processor supports Windows 11. Alternatively, you can use the PC Health Check tool to run a compatibility test for Windows 11.
Read next: The version of AMD software you have launched is not compatible.