You may encounter the issue whereby an app won’t start, open or launch on your Xbox Series X|S or Xbox One console; if so, you are at the right place! This post is intended to provide the most suitable solutions affected console gamers can easily and quickly apply to resolve the issue.
App won’t start, open or launch on Xbox console
When you start an app on your Xbox console, you see the splash screen for a few seconds before being sent back to the Home screen. So, if an app won’t start, open or launch on your Xbox console, you can try the recommended fixes below in no particular order to have the issue resolved on your gaming system.
- Start app again
- Restart Xbox console
- Reinstall app
Let’s take a look at the description of the above-suggested fixes.
1] Start app again
Your first attempt to resolve the app won’t start, open or launch issue on your Xbox console is to quit and restart the app again. To perform this task, do the following:
- On the Home screen, select My games & apps > Apps.
- Highlight the app, and then press the Menu button on the controller.
- If the option to Quit is present, select it. (If it’s not present, the app is not currently running).
Once you’re sure the app is closed, try to launch the app again by selecting it from the recently used tiles or from My games & apps. If the app doesn’t start, try the next solution.
Read: How to group Apps and Games on Xbox One
2] Restart Xbox console
Your next solution to apply if starting the app again still fails is to restart your Xbox console which will clear any temporary glitch the app is experiencing. To perform this task, do the following:
- Press and hold the Xbox button on the controller to launch the Power center.
- When the options show, select Restart Console.
- Select Restart and wait until your console finishes the reboot.
If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
Once the restart is finished, see if you can now successfully launch the app. If not, try the next solution.
Read: Warzone Pacific won’t launch on Xbox or PC
3] Reinstall app
At this point, it’s likely you are dealing with a corrupted app installation. In this case, to have the issue in hand resolved, you can uninstall and then install the app again on your console. To perform this task, do the following:
To uninstall the app:
- On the Home screen, select My games & apps > Apps.
- Highlight the problematic app you want to uninstall.
- Press the Menu button on your controller.
- Select Uninstall > Uninstall all.
To reinstall the app:
- On the Home screen, select My games & apps > See all > Full library > All owned apps.
- Select the app to reinstall, and then select Install all.
After the install procedure is completed successfully, try launching the app. If the issue persists and you’re experiencing the issue with all installed apps, you can reset your Xbox console with the option to Reset and remove everything. Keep in mind that by selecting this option, all user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted.
In any case, if this action doesn’t help, you can try the next solution.
4] Contact Xbox Support
If you keep experiencing the problem and have tried all possible options available, your last option in the hope of getting the issue you are currently facing resolved is to contact Xbox Support.
I hope this helps you!
Related post: Fix Guide took too long to start (0x8027025a) error on Xbox console
Why is my game not launching on Xbox?
Sometimes a game freeze or startup problem can be caused by a temporary issue that can be corrected simply by exiting and restarting the game. If the game is running, try exiting to the Home screen by pressing the Xbox button on your controller to open the guide.
Can’t start the game or app?
You may receive the “Can’t start the game or app PS5” error message when the game or app is not properly installed or some of its core files are missing/corrupted. In this case, you need to delete the game or app completely from the console and then reinstall it.
