If you have recently run the Skype program on your Windows PC and observed that an empty or blank blue Log in Screen appears during login in Skype, and nothing happens beyond that, then that’s a glitch you need to resolve immediately. Follow these steps and see if the solution works or if the problem still persists.
Fix Blank Blue Log in Screen in Skype
First things first, ensure you are running the latest Skype version. Also, install all available updates from Windows Update.
Having done that, follow these suggestions.
1] Reset Internet Properties
Reset Internet Properties to default and see if that helps. Close all program windows that are currently open. Next, using Search, open Internet Properties or Options.
From the Advanced tab, press the Restore advanced settings button. Click Apply/OK and exit.
2] Use Legacy Login for Skype
Quit Skype. For this, right-click the Skype icon in the system tray at the bottom right of the screen and select Quit.
Next, right-click on your computer’s desktop and select New > Shortcut.
In the box, insert the following:
"C:\Program Files\Skype\Phone\Skype.exe" /legacylogin
For 64-bit operating system:
"C:\Program Files (x86)\Skype\Phone\Skype.exe" /legacylogin
Click Next.
Give the shortcut a name, and click Finish. Double-click this shortcut and sign in with your Skype Name and password.
3] Run the LoginCleanup file
You will need to download and run (double-click) this Login Cleanup file from Microsoft. The LoginCleanup file will run, close Skype, and restart Skype once it has cleaned the login files on your machine.
Restart Skype and try to log in again.
Read next: How to buy Skype Credit?
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