Was it after installing an update of the Windows built-in Camera app or was it after upgrading my Windows PC with Media Center, I have no idea, but suddenly one fine day, when I started the Camera app, I was taken aback when I received the following error message: The Camera app can’t be used with this version of Windows. Well, that made me wonder… did the upgrade to Windows Pro with Media Center stop the app from working? Most likely!
The Camera app can’t be used with this version of Windows
After creating a system restore point, I tried the following troubleshooting steps to fix the app:
1. Troubleshoot and Fix Apps problems with Windows Apps Troubleshooter
2. Reset Cache for Windows App Store
3. Uninstall the app and then reinstall it. You may if you wish, also try a clean Uninstall of the app using PowerShell.
4. Roll back your Camera or Video Driver/s and see if it helps.
Open Device Manager > Settings > Display Adapter > Right-click Properties > Roll Back Driver. When you use the Roll Back Driver button, Windows will uninstall the most recently updated driver and roll back your configuration, to the earlier version. Quite helpful to roll back a driver if your device fails after updating the driver or making changes to the system.
If you wish, uninstall the driver for your graphics card and use the Windows generic driver instead. If the changes are not to your expectations, you could always restore back to the created system restore point.
5. Update your Camera and Video drivers and see if they help. Note down your computer’s manufacturer along with the model number and visit the manufacturer’s website. Try to find the latest driver for your system and download and install it.
Hope something helps!
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