Microsoft Copilot is now an integral part of the Windows ecosystem. It is your go-to AI-powered chatbot that can help you with your tasks and queries. Normally, you shouldn’t face any problems while using it. But sometimes Copilot may get stuck on Verify your age error message. As a result, you cannot use it. So, how do you fix the error? Well, here is the solution.
Fix Copilot stuck on Verify your age error message
As the error describes, there is some error with your date of birth, and there can be two reasons for it. First, your Microsoft Account is underage, as Microsoft Copilot requires you to be at least 18 years old. If you are not, you can use an adult family member’s account for the job.
Secondly, your birthday has other issues, such as not being added to your Microsoft Account.
In short, updating your date of birth should fix the problem for you:
- First, go to the Microsoft account’s profile page.
- Over here, check if your date of birth is added; if not, click on it and then select your correct birthday.
- Alternatively, if you have entered the wrong birthday, click on it, enter your birthday, and select Save.
- Once done, relaunch Copilot on your desktop and see if it worked.
If your birthday Copilot still throws the same error even after updating, uninstall the app by going to Settings > Apps > Installed Apps.
Then, reinstall Microsoft Copilot from the Microsoft Store and sign in to see if it works.
Can children use Copilot?
No, Copilot is not available to children. Microsoft Copilot requires users to be 18 years or older to use the server, which is standard practice for most online services. As per the official statement—US government cloud customers and students under age 18 aren’t yet eligible.
Can I use Copilot for free?
Copilot is a free tool in Windows, but as more features are included and integration with other apps is announced, not all features will be free. However, Microsoft is not pushing anybody to opt in for that, and you can keep using whatever features roll with the Windows update.
