DeepSeek AI Assistant is not responding or working

We have noticed that at times, the DeepSeek AI assistant is not responding or working. This issue strips out DeekSeep from its most important feature which is its AI Assistant. In this post, we are going to talk about this issue and see what you can do if the DeepSeek AI assistant fails to work.

Fix DeepSeek AI Assistant is not responding or working

If DeepSeek AI Assistant is not responding or working, follow the solutions mentioned below.

1. Make sure your Internet is working
2. Check DeepSeek Server status
3. Log out and sign in to DeepSeek
4. Clear your browser’s cache
5. Contact DeepSeek support

Let us talk about them in detail.

1] Make sure your Internet is working

First of all, we need to ensure that your Internet is working and your bandwidth is good. You can use one of the free Internet speed testers to check your Internet speed. In case, your Internet is slow, you need to reboot your router, but if that fails to resolve the issue, contact your ISP and ask them to fix the issue.

2] Check DeepSeek Server status

If we know that the Internet is working fine, we can go ahead and check the DeepSeek server status. You can go to status.deepseek.com or use one of the free down detectors to know if the server is up. If it is down, there is nothing you can do other than wait for the issue to be resolved.

3] Log out and sign in to DeepSeek

You may experience this issue because of a glitch in your profile, therefore, we need to re-sign into your account. To do so, in the DeepSeek chatbot, click on My Profile, and then on Log out. Now, log back into your account and then see if the issue is resolved.

4] Clear your browser’s cache

Next, we need to clear your browser’s cache to resolve the issue. These caches can get corrupted, causing peculiar issues such as the one in question.

To clear the cache of the Chrome browser, you need to follow the steps mentioned below.

1. Launch Chrome and then click on three dots.
2. Now, click on Settings.
3. You then have to go to Privacy and security > Delete browsing data.
4. Set the Time range to All time, tick all the checkboxes, and then click on Delete data.

You need to follow the steps mentioned below to clear Edge’s cache.

• Launch Edge, go to the three horizontal dots, and then to Settings.
• Click on Privacy, search, and services, and then select the Choose what to clear button from the Clear browsing data section.
• Set the Time range to All time, tick all the required boxes, and then click on Clear now.

Finally, check if the issue is resolved.

5] Contact DeepSeek service

Next up, we need to contact your DeepSeek service and ask them to resolve the issue. For that, click on My Profile > Contact us > Contact support, and then select your issue to raise a request.

Hopefully, you can resolve the issue using the solutions mentioned in this post.

Read: How to run DeepSeek locally on Windows 11

Why is open AI not working?

OpenAI might not work due to the fact that the backend server is not up and running. You can go to status.openai.com to check if the server is up. You may also notice the issue if there is a huge traffic on the server, so, wait for some time and then check the service again.

Read: Fix DeepSeek Error 401 – Authentication Fails

What to do if character AI is not working?

If your Character AI is not working, first check your internet connection to make sure it’s stable. Then, try restarting the app or your device. If the problem persists, clear the app’s cache or reinstall it. Make sure you have the latest version of the app. If none of these steps work, check the app’s support page for any announcements or updates. Sometimes, the issue might be on their end, and they could be working on a fix.

Also Read: Create AI agents using LLMs Claude, Copilot, ChatGPT, Gemini.