DeepSeek Verification code not received [Fix]

Since its launch, DeepSeek has made a huge buzz and has been marketed as a better version of ChatGPT. As a result, many new users want to try this new AI. However, unlike ChatGPT, to use DeepSeek, you will first need to create an account, and this is where many users are encountering issues like the DeepSeek verification code not being received.

The issue is pretty understandable, given that DeepSeek is getting accessed by millions of users, and its servers aren’t capable of handling the huge load. But there can be other issues too.

DeepSeek Verification code not received

Here are a few methods to try to fix the issue where DeepSeek Verification code is not received by email.

1. Temporary server-side issue
2. Make sure your Email is correct
3. Use alternative Email
4. Clear browser cache
5. Try the DeepSeek Mobile App

All these could be temporary.

1] Temporary server-side issue

As mentioned, DeepSeek is in the news, and many users are trying to access the platform. There is a good chance that to prevent a huge server load, DeepSeek devs have temporarily suspended any new sign-ups or that there are some other server issues.

All you need to do is wait. You should wait for a couple of hours before trying to sign up again. Also, check their social accounts to see if they have posted any updates about this so you can know when to sign up again.

Read: Fix DeepSeek Error 401 – Authentication Fails

2] Make sure your Email is correct

You should also enter the correct email address when signing up. If you have entered the correct email address, make sure to check your spam or junk email inbox and ensure that you do not miss the verification code.

In certain regions, you can sign up using your Google or Apple account. If you have that option, try it and see if it works.

3] Use alternative Email

If you used the same email address to sign up on DeepSeek multiple times, there is a good chance that your email got marked as spam on the server side due to multiple failed sign-up attempts. You can try signing up using another email account and see if it works.

Read: DeepSeek AI app is not loading, Please update the app or clear the cache

4] Clear browser cache

 Browser caches store a temporary version of a website when you visit it for faster loading times. So, even though the server-side issue is resolved, your browser may still be loading the cached version of the website. So try clearing your browser cache and then trying to sign up again to see if it works.

Read: How to run DeepSeek locally on Windows 11

5] Try the DeepSeek Mobile App

Lastly, you can also try the DeepSeek mobile app. Download the app from the Google Play store or Apple App Store, try signing up from there, and see if it works.

Overall, any sign-up issue with DeepSeek is temporary and should be fixed within some time. If the issue persists after trying the above methods, you can contact DeepSeek support via email or X for further help.

Read: Fix DeepSeek Server is Busy issue

Can I request a new verification code for DeepSeek?

Yes, you can request a new code if you haven’t received the first one. However, be mindful of any limits on the number of times you can request a code within a certain period.

What should I do if my DeepSeek verification code expires before I can use it?

If your code expires before you enter it, you will need to request a new one. Make sure to use the code as soon as you receive it to avoid expiration issues.