Some of you may not know this, but the Outlook app in Office 365 comes with an auto-complete feature, but not everyone knows how to remove unwanted emails from the list, or even how to turn off this feature completely. It can be quite annoying because several users of the app have been complaining as of late about the need to remove certain addresses from the list, or everything overall. Now, we have been looking into this issue for quite some time, and gladly, we were able to come up with a way to solve the problem.
Not too long ago, we came across something that seems to work quite well. In fact, it worked for us, so we are now hoping the same procedures will also do wonders for you.
Delete old email IDs from auto-complete list in Outlook
The auto-complete feature in the Office 365 Outlook app is important as you get to see the old email addresses that you have used in the drop-down – but it can be a bit annoying at times.
- Remove individual addresses
- Turn off the Auto-Complete List
- Delete all entries from the Auto-Complete List
1] Remove individual addresses
OK, so now we’re going to discuss how to delete individual email addresses from autocomplete. Please launch the Outlook app from the Start menu, click on New Mail from within the app, and type the first letter of the address in the To section.
You should now see a list, right? Hover the mouse cursor over any of the options from the list, and click on the X at the right to remove the address.
2] Turn off the Auto-Complete List
If you’re tired of dealing with the auto-complete feature, don’t worry—you can turn it off completely. To do this, click on File, Options, and then Mail. Under the section that says Send messages, clear the Use Auto-Complete List to suggest names when typing in the To, Cc, and Bcc lines check box.
3] Delete all entries from the Auto-Complete List
Clearing everything from the auto-complete list is possible in the Outlook app, but not so in the Mail app at the time of writing. Delete all entries by going to File > Options > Mail. Now, under Send messages, choose Empty Auto-Complete List.
If you’re looking to do this in the Mail app, we’re sorry to say that Microsoft has yet to provide an official way to do it. Nevertheless, you should subscribe to us, and no doubt, whenever this is possible, you’ll get an update.
Read: Only some emails are synchronized in Outlook desktop client.