Some Xbox console gamers may encounter the Error Code 0x803F7000 when you try to start a game or app on your Xbox Series X|S or Xbox One console. In this post, we will provide the most suitable solutions affected gamers can apply to successfully fix the error on their gaming device.
When you encounter this error, it indicates that the console was unable to verify the license for the game or app – usually occurs when you’re not signed in to Xbox Live.
Error 0x803F7000 when you start a game or app
If when you start a game or app on your Xbox console, and you receive the Error Code 0x803F7000, you can try the recommended solutions below in no particular to resolve the issue on your gaming device.
- Restart/Power-cycle your Xbox console
- Check Xbox server status
- Sign in to Xbox Live with account that purchased the game/app
- Set Xbox console as Home Xbox
- Contact the game/app publisher
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Restart/Power-cycle your Xbox console
You can begin troubleshooting the Error Code 0x803F7000 when you start a game or app on your Xbox console by restarting and/or power-cycling your console and see if that helps fix the error.
To restart your Xbox, do the following:
- Press and hold the Xbox button on the controller to launch the Power center.
- When the options show, select Restart Console.
- Select Restart and wait until your console finishes the reboot.
If restarting didn’t help, you can then try power-cycle.
To manually power-cycle your Xbox console, do the following:
- Press and hold the Xbox button on the front of the console for approximately 10 seconds to turn off your console.
- Unplug your Xbox from the mains.
- Wait at least 30-60 seconds.
- Once the time elapses, plug your Xbox back into the power outlet.
- Now, press the Xbox button on the console or the Xbox button on your controller to turn your console back on.
In the case you don’t see the green boot-up animation when the console restarts, you can repeat these steps and make sure that you hold the power button until the console completely shuts down.
If after carrying these tasks and the error isn’t fixed, you can try the next solution.
2] Check Xbox server status
This error could be due to a transient issue at Xbox end or you’re not signed into Xbox Live – so, you can wait a while and check the Xbox Live status at support.xbox.com then try again if all services are up and running. However, if you’re signed in and Xbox Live status is all green for all services, but the error in view persists, you can try to resolve possible Xbox Live networking issues that might be triggering the error.
3] Sign in to Xbox Live with account that purchased the game/app
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General.
- Select Network settings.
- Select Test network connection.
Try launching the game or app again once the test completes successfully and confirms that you’re connected. If the error reappears, you can check your NAT type and make sure it’s set to Open – to do this, follow the instructions in the guide on how to fix Your network settings are blocking Party Chat [0x89231806] error.
4] Set Xbox console as Home Xbox
You may encounter the issue in view if Xbox Live service is down, as Microsoft will be unable to verify your license for a digitally purchased game or app. In this case, you can fix this issue by setting your Xbox console as your home Xbox – keep in mind that you can designate only one console as your home Xbox.
Do the following:
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General.
- Select Personalization.
- Select My home Xbox.
- Now, depending on the current status, select Make this my home Xbox or Remove this as my home Xbox to designate or remove respectively, the console as your home Xbox.
If the issue is still unresolved, try the next solution.
5] Contact the game/app publisher
At this point if nothing has worked so far and the error persists, you can contact the publisher of the game or app in question and see if all is OK at their end. Also, you may contact Xbox Support and see what assistance they can provide in resolving the issue..
Related post: Fix Xbox Error Code 0x80073CF0 on Xbox or Windows PC
How do I fix my Xbox restrictions?
You can set content restrictions by age on your Xbox console. Here’s how:
- Press the Xbox button to open the guide.
- Navigate to Profile & system > Settings > Account > Family settings.
- Select Manage family members.
- Select the member whose settings you want to update.
- Under Access to content, select the desired age-level restriction.
How do you fix Xbox saying do you own this game or app?
If you receive error 0x803F8001 Do you own this game or app on Xbox one, then insert the game to verify that you own it. Or else, you should ask the owner to sign in to Xbox Live if you don’t own the game. In addition, also check your Xbox Live Status, restart the game, and reboot your Xbox console which may help you fix the problem.
That’s all! Hope it helps.
