On your Windows 11 or Windows 10 PC, you may encounter Error 0xc00d11d1 (0x8007007e) while playing music in Groove Music app, Error 0xc00d11d1 (0xc00d4e86) in Xbox Music, Movies & TV, WMP apps or Groove Music app error 0xc00d4e86. In this post, we provide the most suitable solutions to fix Error Code 0xc00d6d6f when opening media files on your system. Affected users reported the error started to occur with no audio or video output after updating Windows.
Fix Error Code 0xc00d6d6f when opening Media files on Windows 11/10
If you’re getting the Error Code 0xc00d6d6f when opening media files on your Windows 11/10 device, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your system.
- Run Video Playback Troubleshooter and Audio Troubleshooter
- Update Sound and Video driver
- Uninstall Windows update
- Try another media player.
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Run Video Playback Troubleshooter and Audio Troubleshooter
Since we are dealing with no audio or video output when the Error Code 0xc00d6d6f occurs when opening media files on your Windows 11/10 device, you can begin troubleshooting to resolve Video Playback issues, problems and errors by running the Video Playback Troubleshooter and Audio Troubleshooter to fix Sound and Audio problems and issues.
To run Video Playback Troubleshooter on your Windows 11 device, do the following:
- Press Windows key + I to open Settings app.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Under the Other section, find Video Playback.
- Click Run button.
- Follow on-screen instructions and apply any recommended fixes.
To run Video Playback Troubleshooter on your Windows 10 device, do the following:
- Press Windows key + I to open Settings app.
- Go to Update and Security.
- Click the Troubleshooter tab.
- Scroll down and click on Video Playback.
- Click the Run the troubleshooter button.
- Follow on-screen instructions and apply any recommended fixes.
Similarly, to run Audio Troubleshooter on your Windows 11 device, do the following:
- Press Windows key + I to open Settings app.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Under the Most frequent section, find Playing Audio.
- Click Run button.
- Follow on-screen instructions and apply any recommended fixes.
To run Audio Troubleshooter on your Windows 10 device, do the following:
- Press Windows key + I to open Settings app.
- Go to Update and Security.
- Click the Troubleshooter tab.
- Scroll down and click on Playing Audio.
- Click the Run the troubleshooter button.
- Follow on-screen instructions and apply any recommended fixes.
If after running both wizards but the issue in hand is unresolved, try the next solution.
Read: Another app is controlling your sound at the moment, Error 0xc101009b (0xc00d4e85)
2] Update Sound and Video driver
A missing or outdated audio/video driver may also trigger the error. In this case, you can update the audio/video driver under the Sound, video and game controllers section in Device Manager.
You can manually update audio/video drivers via Device Manager if you have already downloaded the .inf or .sys file for the driver, or update the driver via Command Prompt. You can as well get the driver updates on the Optional Updates section under Windows Update or you may also download the latest version of the driver from the manufacturer’s website or automatically update your drivers using any of the free Driver Update Software for Windows 11/10 PC.
3] Uninstall Windows update
Since the error in hand started to occur after installing a new Windows update on your system, a logical step you can take to resolve the issue is to perform System Restore or uninstall the update – but if you prefer not to do neither, you can proceed with the next solution.
4] Try another Media player
This is more of a workaround than a solution. Depending on the installed media player on your Windows 11/10 device, that you’re receiving the error when you try to open media file with; you can simply try another Media player on your device and see if the error reappears. If so, try the next solution.
Hope this helps!
Related post: Fix error code 0xc00d36c4 when playing media files
What to do when Windows Media Player Cannot play the file?
If you’re faced with the Windows Media Player cannot play the file issue on Windows 11/10, you can try the following suggestions to resolve the issue:
- Download Codecs Automatically.
- Install Codecs Separately.
- Set Correct Audio Device.
- Update Audio and Video Drivers.
- Update Windows.
- Disable/Enable WMP.
- Check Windows Registry.
- Use a Different Media Player.
How do I fix error code 0xc00d5212?
To fix This item was encoded in a format not supported (0xc00d5212) on your system, you can try the following solutions:
- Install Missing Codec.
- Update Display Drivers.
- Uninstall and Install Display Driver Again.
- Uninstall Audio Drivers.
- Update Windows OS.
- Play AVI Videos with VLC.
- Correct System Registries.
Happy computing!
