We all use the USB as the detachable drive to transfer data since it’s convenient to carry and can be easily operated. Plus, it provides great speed in data transferring. Today, I came across a weird issue on my USB drive, which I think I should share with you all. I plugged my USB into my colleague’s laptop to transfer some files. When I plugged the USB back to my Windows laptop, the files & folders in the USB turn into shortcuts
This was crazy, and I couldn’t delete these folder shortcuts because the target file location was Command Prompt itself. Also, you can’t move or delete the files stored in the front. In addition to this, there was a .Trashes folder inside the USB. It led me to suspect that some sort of virus may have entered my USB.
I didn’t waste any time and scanned the USB using my native security suite, i.e., Windows Defender. Windows Defender, on its part, found something malicious. It performed some cleaning action and asked me to reboot. I did it, but there was still no change in the situation, as far as USB drive was concerned.
I searched the Internet and found that many others like me were facing this weird issue. I found a working solution and consider it worth sharing here. Before you proceed, create a system restore point.
Files & folders in USB turn into shortcuts on PC
1. Make sure that you have Hidden Files checked on in the ribbon inside Windows File Explorer. Now open the Command Prompt with administrative privileges and type this command and hit Enter. Here, substitute h: with your USB drive letter.
attrib -h -r -s /s h:\*.*
2. After doing this, come back to the USB drive. You’ll find that the command has been executed, but the shortcuts are still there. Since the files got executed, you can easily move them to your desired target location.
3. Move all the necessary files to the desired location, and let the shortcuts remain as it is. After this, format the USB drive. Next, run the System File Checker scan to the Windows. Also, run a complete scan using Windows Defender, or any anti-virus you’re running.
4. Copy your data files back.
This should resolve the issue.
This is a little off the subject, but if you are looking for free software for Windows, you definitely want to have a look at the linked comprehensive list.
Meena Bassem says
or save the following in a .bat file to make it easier to use
title Fix files and folders turned to Shortcuts in USB Drive
@echo off
cls
echo “Enter Drive letter”
set /p driveletter=
attrib -s -h -r /s /d %driveletter%:*.*
Kapil Arya says
^^ Why making it messy? It will also do the same job.
Wouldn’t be it’s just easy to execute a simple command as mentioned in the article :)
Meena Bassem says
quite the same, yea, i agree.
but just to make it an easy reminder if you forget that command, just know the drive letter and you’re done
besides it can be helpful if somebody had that problem, just send the file and it’ll do the work for them instead of explaining what the drive letter is, and bla bla bla,
:D
Kapil Arya says
^^ In that case, OK. Provided, computer must recognise the USB drive letter, otherwise user has to again modify the .bat file.
Ramki Chowdary says
Is there any permanent solution? I scanned those shortcuts with popular antiviruses like bit defender, Kaspersky, e set smart security, avg internet security & windows defender also. But the scan results are showing the files are clean.
Kapil Arya says
^^ Correct. These shortcuts are not viruses so no security suite will be find them malicious. In my case, System File Checker did the job and my USB works fine now. Reinstallation of Windows will be a definite fix AFAIK :)
fOOnOOn says
This recovered files but not folders! Is there any way to recover folders?
Endezeichen Grimm says
It doesn’t work
Helga says
Thank you so much! This fixed my problem.
chandrahas says
thank you your suggestion has worked
Lashan says
This solution is written for a computer technician….i couldn’t do the 1st step…which is run command prompt…
Anand Khanse says
Check this: https://www.thewindowsclub.com/how-to-run-command-prompt-as-an-administrator please.
Bheks says
Hi my challenge is that the folders on my Nokia E7 turned to short cuts, however my computer does not assign a drive letter to the phone it recognises it as a portable device with no assigned drive letter.
Kapil Arya says
^^ This could be the virus issue pertaining to phone.
Roha Bhatti says
I connected my mobile via usb port to my pc and directly tried to download some songs. My cell phone memory and sd card both have got infected by this virus. I have recovered my files, formatted device many times, typed this command in C.prompt but all in vain. Whenever I copy a photo or song in it, it again turns into a shortcut. In short, I just cannot remove the virus completely. Worried :( Please help!
P.S. I just connected my another usb to my pc and Holy Crap! All the files in it also have got infected. @kapilarya:disqus
Dev says
i did the 1st step bt when i came back to the USB drive, i won’t find that command has been executed.
Dev says
plz help me sir
Grafik Krime says
http://cocodrilabs.wordpress.com/2012/04/16/virus-my-files-turned-into-shortcuts-solved/
harmon aguilar says
Try this Powerful Antivirus Software, Small but terrible.lol Download here.. http://q.gs/5Rol5
Noralene says
Did all the above steps and everything worked, except for when I copied my files back to USB drive, it switches to shortcuts againg. Any advice?
F44 says
Yes; I tried this way and it worked in some cases…..sometimes it doesn’t work…any other helps?!
ferodox says
when I try this command, I see “path not found – F:” … what can i do?
Kapil Arya says
^^ Recheck the command variables :)
actu.ong-tn.org says
USB Shortcut Recover is a
free tool to recover data from corrupt USB sticks or hard disks infected
by a Shortcut virus. The program will restore the files and folders to
their original locations prior to being infected with viruses. USB
Shortcut Recover works with USB sticks, pendrives, SD Cards, and Hard
drives.
http://tec.ong-tn.org/article5/usb-shortcut-recover
shary says
its working but its the same issue when i plug the usb again
Kapil Arya says
^^ What happen when you plug the USB to a different computer then?
mary says
i dont understand what u meant by drive letter
Gafurii says
my usb works perfectly in another computer …….
when i come home the same problem with .Trashes shows i cannot delet files or format my USB
Meena Bassem says
ok, a little update here
title Fix files and folders turned to Shortcuts in USB Drive
@echo off
cls
echo Enter Drive letter to scan
set /p driveletter=
echo Don’t forget to remove startup items and check they are deleted from disk using Everything
REM Check scheduled tasks as well
echo Killing wscipt.exe Process
taskkill /f /im wscript.exe
echo Showing Hidden Files
attrib -s -h -r /s /d %driveletter%:*.*
echo Deleting shortcuts and infected files from disk
del %driveletter%:*.lnk
del %driveletter%:*..vbs
del %driveletter%:*.vbs
echo Deleting Infected Files from the computer
del %temp%*.vbs
del %temp%*..vbs
del %appdata%*.vbs
del %appdata%*..vbs
REM Delete the startup item with extension .vbs (you do it manually for now)
pause
i saw that virus with a lot of friends. save the above to a .bat file and it should remove it from the computer as well, the .bat file must be run as an administrator, and after it’s done. you should delete the startup entery created by the file. i couldn’t figure out how to do it from the batch file yet, so i do it manually for now till i find a way. if you got any, please let me know
Kapil Arya says
^^ Please try this command in administrative Windows PowerShell after trying the command mentioned in article:
Repair-WindowsImage -Online -RestoreHealth
Bingo Pitjama says
I did everything above and still no permanent fix. But when I updated windows, the Windows Malicious Software Removal Tool found that virus and removed it by itself permanently. This is what you should do too.
rajat Harmalkar says
Hi
Kapil arya
Just tell me does it works for external hard disk ….
If yes does it takes long time ?depending upon data…
Jspn says
super! thanks a lot for posting this! I have been through other posts claiming that it fixed the problem and I have to install so many programs which is really a hassle. I’m glad to stumble upon this one.
Kapil Arya says
^^ It should work, although I haven’t tried it on external hard disk :)
Kapil Arya says
:)
saikumar says
hey pls send some information about…
my pendrive storage shows full…
but it didn’t shows any files or folders or shortcuts…
how to make original folders…… pls give me suggessions….
ur’s saikumar
Kapil Arya says
^^ Make sure the files and folders are not set to Hidden. You can also try plugging USB to different computer and see if you see any differences.
Alei-Eldeen Mahammad says
Gee, I get Access denied -_-
Kapil Arya says
^^ Make sure you’re running Command Prompt as administrator.
Portia Quijano says
In my case I already have the original folder and the shortcut files of the original folders. I wanted to delete those shortcuts, what should I do?
Pontificating Pensadora says
Hi, so I was able to get rid of the virus, but now the folders are not even showing up as shortcuts. What’s interesting is the other files such as pictures and songs are showing up (they were not in folders). I have tried changing the folder options -> show hidden folders, but I don’t think that’s the problem. I have scoured the internet and not found any solution. Thank you.
Chaitanyamayee says
Why it is showing Not resetting hidden file?
Kapil Arya says
^^ Can’t get you? You want to know why the command prompt not showing processed files?
Nazriya says
Thank you so much!!This worked :D
Vishal says
hey please write some easy language for this, because I can not understand what is written in the first step :/
Moses says
I have found a very easy and fast way out. In Window 7 right click the USB or Folder, Click property, then Hardware, then click Volume. Below the box CLICK POPULATE. Bingo
Ankit says
hi bheks ! had you find some solution ? I also got stucked with this problem.
Kapil Arya says
^^ Try connecting your phone to a different computer, see if that helps :)
MB Rubel says
It’s just awesome and works magically#Meena Bassem
Yathish Mallesh says
Hi, I entered the attrib -h -r -s /s /d L:*.* as shown by you, but cmd displayed ‘attrib’ is not recognized as an internal or external command,operable program or batch file, so I modified folder options by unchecking protected files option..
but still I got the same message by doing so, Please help me I cannot use my pendrive outside also even file copying in my system is much slower after this rubbish shortcut virus affected my system,help me…
Kapil Arya says
^^ Make sure you’re using administrative Command Prompt :)
Yathish Mallesh says
I am the adminstrator of my system, I typed cmd under start button
Yathish Mallesh says
Hey I included the path of system32 in environmental variables, it worked… thanks, finally one more question after formatting, the virus will not again affect me pendrive?
Kapil Arya says
^^ We hope so, if you have followed all the instructions mentioned in the article :)
Yathish Mallesh says
Thank you!!
snopy says
hi, i hv shortcut files on images,videos ,folder like it showen above in win7 ,c drive …when i try to open the files it says delete the shortcut…also i wud like to knw what Advanced Attributes should i keep for the folder?…n what Security name user or admin
thnks
Andreas Meyer says
Got this at a shop on my scandisk. Tried the above but doesn’t work.
Dhruv says
Kapil Arya- What about the virus inside my lappy now!!!
Whichever pendrive i use is shown as if infected with the same virus!!
Moreoover my windows crashed… first the Bluetooth and then the wifi went hey-wey, later the MS Office went crazy!
Kapil Arya says
^^ Read the 3rd step, last two lines. If your system still have virus, try to Reset it, see if that helps.
Pisa says
does it mean that mac laptop is having virus?
venkatesh says
i tried that trick but still there only shortcuts it doesn’t execute any files.please tell me another way
misaniwantorap:) says
Anyone help…I don’t really know how to get this thing solve but now my big problem is my stuff in the USB. All my movies are gone.. I can’t find it anywhere. like the article said mine was a recyclebin folder in my USB. A hardisk actually. What should i do? Please help me. I desperately need my things back… TAT Anyone can help please email me- [email protected]
willie says
Hi Portia, you should copy the original folders to your desktop and format your flash drive. After formatting, copy your files back…
Junaid says
Thanks
Hasnain Naeem says
I have done this with my C drive what to do know ? :D please tell me all the system files are now appearing everything messed up
Kevin Dondrea says
The problem with Folders being shortcuts is “User Error”. When you drag and drop it’s a crap shoot on whether you get a shortcut or the file. You should Always “Right Click and drag”. This gives you the option of Copy, Move or Create Shortcut. The drag and drop problem first started back in Windows 95. I made the mistake 1 time, that was the last time.
Kevin Dondrea says
Right click on the files and take Ownership. If the files are truly files then you will be able to edit, copy and move them. But if they are truly shortcuts you should be able to delete them.
Kevin Dondrea says
My Nokia X works perfect in Windows. Do you have Mapped Drives? If so your Nokia could be hidden by the mapped drive letter. Check Computer Management to see what drives are listed. It’s possible the Nokia is there but doesn’t have a drive letter assigned.
Kevin Dondrea says
Your problem may be you actually created shortcuts on your USB not actually copying the files and folders. Right Click, drag and drop is the best way to go.
Mohammad Iftekhar Yezdani says
Awesome ! Hail Meena
Endezeichen Grimm says
No, it is actually a known glitch.
I was able to save the valuable info and just reformat the damn thing.
A Wong says
Hi Meena,
I tried the .bat file you wrote, however I get an error message when running it as an Admin in Windows 7: http://imgur.com/cdZgYeg
Also, the original files show up under the shortcuts, but then disappear again. Any help is much appreciated.
Guest says
install usbfix. download it on the internet for free
done installed
insert ur infected USB
run USBfix – click Clean
antonio hermosa says
nstall usbfix. download it on the internet for free
done installed
insert ur infected USB
run USBfix – click Clean
antonio hermosa says
Download USBfix on the internet for free
Installed it
insert ur infected USB
run USBfix – click Clean
antonio hermosa says
Download USBfix on the internet for free
Installed it
insert ur infected USB
run USBfix and then click Clean
i tried it and it’s effective
rocky says
hello please help for my problem
i buyed new processor and motherboard 15days before everthing was working well
and now whenever i connect any usb inside it all files becomes as shortcuts
so i formated HDD and deleted all partiton and creat new but again i checked connecting usb same shortcut appeares, i formated usb even i scanned antivirus nothing is found.
please help me Asap.
Kapil Arya says
^^ Have you tried this fix?
Chetan Atri says
please help me guys i have typed the same as u suggested but an error is showing “attrib” is not recognized as an internal or external command.please help me u can message me on [email protected]
rocky says
yes i typed as it is shown in comand promt
on begining it got seprated but dan in few second again it started showing shortcuts
many tyms i tried but no use
rocky says
hello kapil sir can u please tell me wat i shud do next??
Kapil Arya says
^^ I suggest you to format your USB and plug it to another system, put some content in it and then check if the issue persists. If the issue resolves, consider to Refresh your Windows 8 installation.
Maurice Bremer says
Do you even know what you are talking about?
Sagar YADAV says
Hi, i am having the same problem but when when i put this attrib -h -r -s /s h:*.* on Command Prompt it says page not found can you please help me out ASAP. thank you.
Luqman Al Hakim says
this 1 finally work. thx
France says
i tried it on cmd but it said there, “Invalid switch”, dont know why. pls help me
Anam Rasool says
hi Kapil…… em facing the same problem…..but em lil bit confused about the solution given…. plz help me out….. ??????
ayan says
u just saved ma wedding memory… thanx alot dear
God bless u…
Kapil Arya says
^^ Glad we could help :)
Talitha Fernandes says
This didn’t work for me. My files were still hidden.
So I tried this:- Uncheck the hidden box for each file (in the file properties) and make sure you apply the changes for folders and subfolders. Then just delete the shortcuts.
Although this wouldn’t be preferred by someone who has many files in their USB.
Hope this helped!
Yandere Ren says
it says path not found, what do I do?
anup says
thnx dude … it was really helpfull … thanx once again
Rohit says
I have transferred my file short cuts from pen drive to C: drive and formatted the pen drive. this command is not working for me. Is there any other way I can get my original data, please help. Its all my work file.
Sammy Sparks Kea says
Create a new folder and give a name to it…what ever you wish! and move the necessary documents/files into that new folder.
This is just simple since you’ve already removed the shortcut virus!!
Amit Yadav says
What should I do if my laptop contains a virus that keeps creating undelete able folders in it’s hard disk
Please help me
just walking by says
hi meena
Albert says
@Meena Bassem, its working now.. thanks for this instructions. @Kapil Arya thanks for posting this thread it helps alot..
heyyyy!! says
umm.. i came to this site to see if i could recover any info. but when i plugged in my usb my avast automatically scan it and it said threat detected i read the file name and it just said E my usb letter. i scanned my usb manually and it found some more so i pressed fix automatically and it moved it to the virus chest. i opened the usb and it was empty even though my laptop was telling me that it’s half full so i reported the virus as a false positive and checked my usb and everything was back to normal. just needed to copy everything to laptop and format… kinda weird but acceptable
md says
thanks it really helped me :*
Knite says
Is there a way to fix the PC that is making this?
Ian Capoquian says
Maybe the computer you used or laptop is the one infected by the virus… try installing anti virus softwares and scan the whole computer then remove the virus… after that, scan also the device full scan the device then remove the virus… this method solved my problem… Oh by the way, thank you Kapil Arya for posting this even if it’s a little bit old… :]
Mahmoud Zaghlool says
I get an error.
check image link: http://i.imgur.com/brFLsce.png
John Christopher Nuqui says
at attrib, why does it say “parameter format not correct”
Michael G says
Thank you it works perfectly (although I used the .bat from Meena Bassem from the updated comments)
sachu says
when our mobile while connecting to PC, in mobile it will show 2 more options to choose.
there having 1- AS USB STARAGE(transfer ur file between computer & mobile)
2- Media Device(MTP)
ur mobile connected as USB device., please change this to MEDIA DEVICE, Now in ur My computer will show Phone name. click & open, ur problems solved.
but if u will choose USB that problems still will be there
meghana says
you donkey because of you i lost my folders
ass says
how to make a hidden folder
Femby Turangan says
Hey there, this happened to my phone, and so I’m afraid of losing some data (especially of my phone’s system). And now they’re all inside system volume information while they’re still in shortcut condition. Can any of you give me some advice??
Visualizer Plus says
folks try this amazing program that will unhide all your files and folders with a click of a button!
get Visualizer Plus at:
http://visualizerplus.wix.com/home
good luck!
rajneesh tiwari says
I’m using widows 8 i have same probe wid my pendrive n I format it unfortunately and its not working. Plzz help me to solve it.
Issa A. O says
Thanks Kapil i was getting worried until i found this post. It was really helpful. cheers!!!
OZAN butt says
Freaking DOPEs it would be more easier if u would go in to the usb folder and type *** in the search bar u would have all the contents of the USB displayed
Anthony says
It did not work I used it for my phone and a file Microsoft excel .wsf and system volume information keep showing even when I type the code you gave . And after deleting they come back as shortcuts
Anthony says
The code you gave works . but after some second as visible folders they go back as hidden files
Angela Dy Vega says
Kapil Arya, Since these shortcuts aren’t viruses does it mean it wont make any harm to my computer…
my problem is, whenver i insert my usb to other computer it doesnt turn into shortcut, only when I insert the usb in my computer again, does it become a virus.. So seems to be the problem here.. Is it the USB or my computer
Kapil Arya says
^^ I suggest you to scan your computer once, using whatever security suite you’re using. Additionally try the suggestions mentioned in article itself.
Blakk says
hi i keeping getting “Access denied -H:system volume information”
Angela Dy Vega says
okay .. thanks..
Raven_Soul says
And that Computer will get Infected ^^
Raven_Soul says
I can Delete them I can Format them but when Im Copying my files back and replugin the USB the Shortcut its still there Im getting Irritated
Abdul Rakeeb says
Mr.Kapil , Unfortunately there is a virus in my Usb .. when I connect it in Pc se. Removable disk folder will open but there is an other folder of removable disk with shortcut then when we open that shortcut folder It doesn’t open !.. Solution?
Anand Khanse says
Get the USB scanned by your antivirus on another system first.
Marky says
i dont have the system restore point on my lenovo laptop
Mohamad El Ali says
Thanks that was ausome you saved my life the photos was the only copy of my sister weding
Abdul Rakeeb says
Thank you Sir !
S???ñt ?????r Jordan says
Thanks its working
Samson says
Thanks man. This really helps. So furious about loosing all my files earlier?
Jedidia Monasterial says
thanks for this help. i think that i fix the problem with your solution. but i still wandering if this problem will be back again other time
JPShark says
i dont get the steps 2 to 4? plz explain