In this article, we will see the possible solutions to fix the Your printer has experienced an unexpected configuration problem (0x800706b5) error. This error makes the printer unusable. Hence, you will not be able to use your printer until you fix this error. The printer errors occur due to many causes like the corrupted or outdated printer drivers, the print spooler service not running, a third-party conflicting program, etc.
Fix 0x800706b5, Printer has experienced an unexpected configuration problem error
If you see Your printer has experienced an unexpected configuration problem (0x800706b5) error while printing a document, we suggest you remove your printer from the Control Panel and add it again. See if it fixes the problem. If not, you can try the fixes written below.
- Run the Printer Troubleshooter
- Update, uninstall and reinstall the printer driver
- Clear print queues
- Troubleshoot in a Clean Boot state
Below, we have described all these fixes in detail.
1] Run the Printer Troubleshooter
Windows 11/10 operating systems come with a built-in troubleshooter. These troubleshooters help users fix some common issues on their systems. A Printer Troubleshooter is a great tool to fix printer-related problems. Run the Printer Troubleshooter and see if it helps.
2] Update, uninstall and reinstall the printer driver
The most common cause of printer errors is the corrupted or outdated driver. Drivers are the piece of software responsible for establishing a connection between the hardware and the operating system. Outdated drivers cannot work properly due to which users experience several issues with their hardware devices. Update your printer driver and see if it brings any changes.
To update your printer driver, you can either use the Windows Optional Update feature or the Device Manager. The steps to update the printer driver via the Device Manager are written below:
- Press the Win + X keys and select the Device Manager.
- Expand the Print queues node.
- Right-click on your printer driver and select Update driver.
- Now, select Search automatically for drivers.
After updating the printer driver, check if the issue persists. If yes, uninstall and reinstall the printer driver. The following steps will guide you on this.
- Open the Device Manager.
- Right-click on your printer driver and select Uninstall device.
- After uninstalling the printer driver, visit the official website of your printer manufacturer and download the latest version of your printer driver.
- Run the installer file to install the printer driver.
This method has worked for some users. Maybe it will work for you too.
3] Clear print queues
In some cases, clearing the print queues fixes the printer errors. You can try this. The following steps will help you clear print queues.
- Launch the Run command box.
- Type
services.msc
and click OK. This will open the Services app. - Scroll down and locate Print Spooler service. Once you find it, right-click on it and select Stop.
- Navigate to the C:\Windows\System32\spool.
- Open the PRINTERS folder and delete all the files inside it.
- Open the Services app again and right-click on the Print Spooler service and select Start.
Now, check if you can print your document.
4] Troubleshoot in a Clean Boot state
The problem might be occurring due to a third-party conflicting background app. To identify such an app, you have to troubleshoot your system in a Clean Boot state. Clean Boot launches the Windows operating system with only essential apps and services. All the other apps and services remain disabled in the clean boot state.
After launching your system in the Clean Boot state, check if the problem occurs. If the problem does not occur in the clean boot state, one of the startup programs disabled in the clean boot state is the culprit. Now, to identify that program, enable some of the disabled programs and boot your computer in the normal mode. If the problem persists, one of the programs that you have just enabled is the culprit. Now start disabling the startup programs one by one and then check if the issue persists. By this hit and trial method, you will be able to identify the problematic startup program. Once you identify it, uninstall it.
Note: Error code 0x800706b5 also appears for Xbox Game Pass and Windows Update.
How do I fix printer configuration error 0x8007007e?
If you see the printer configuration error 0x8007007e, first, disconnect and reconnect your printer. If this does not help. Run the Printer Troubleshooter. Printing errors also occur when the printer driver gets corrupted. Such a problem can be fixed by updating or reinstalling the printer driver.
How do I fix printer configuration 0x80004005?
To fix the printer configuration error 0x80004005, remove your printer from the Control Panel and then add it again. If this does not work, uninstall the printer driver from your system and reinstall it by downloading its latest version from the manufacturer’s website. In addition to this, running the printer troubleshooter may also help you fix the printer configuration error 0x80004005.
The printer errors also occur if the Print Spooler service is stopped. Check this in the Services app. If you find the service stopped, right-click on it and select Start. You can also try resetting your printer. To know the process to reset your printer, refer to your user manual.
Hope this helps.
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