Microsoft Teams in the present time has become quite an important tool for work. And some of the errors plaguing the app are quite irritating, to say the least. In this article, we will tackle one such error code, 80070008, which is stopping users from logging in to their accounts. So, if you get the Microsoft Teams Error Code 80070008, follow the solutions mentioned in this post.
We’re sorry – we’ve run into an issue, Error Code – 80070008
Why am I getting an error message while logging in to MS Teams?
Some of the causes for getting the login error in Teams include corrupted caches of the app and the browser, Server problems for the service, bad internet connection, or it could be a glitch.
Fix Microsoft Teams Error Code 80070008
If you are having trouble logging in or signing in to Teams, and the error code 80070008 is pooping continuously on the screen, execute the solution mentioned below:
- Restart Teams as well as your router
- Log in through the incognito mode in the browser
- Run the Network and Internet troubleshooter
- Clear the Team’s caches
- Disable the Firewall
- Reinstall Teams.
Let’s dive in.
1] Restart Teams as well as the router
Starting with something simple, such as restarting the app as well as the router, can comparatively save time.
Therefore, properly close the app from the Task Manager and then restart your router and see if this simple step works.
2] Log in through the incognito mode in the browser
Browsers can also be the cause of irritation sometimes due to the interference of many extensions that we use. However, it can also be dealt with easily, as you can access MS Team in your browser Incognito mode. This inPrivate mode is known to disable all the extensions so that you can happily log into your account. You can press Ctrl+Shift+N to bring up a new incognito window
3] Run the Network and Internet troubleshooter
The network error may persist even after rebooting the WiFi and server. To be on the sure side, run the Network troubleshooter.
- For Windows 11, open Settings and go to System > Troubleshoot > Other troubleshooters. And then select the Network and Internet troubleshooter from the list and run it.
- To troubleshoot in Windows 10: click Win+I to open Settings > Updates & Security > Troubleshoot > Additional troubleshooter > Network Troubleshooter> Run the troubleshooter. Reboot the system once the troubleshooting is completed.
Also Read: How to add Guests to a team in Microsoft Teams?
4] Clear the Team’s caches
In case the Team’s caches are corrupted, you won’t be able to log in to your account. Deleting caches won’t delete your account or even your personal files. They are just frequently used items stored on your computer for quick access. Before deleting the cache, either close Teams from the Task Manager or reboot your computer once.
Here’s how to delete Team’s cache.
- Open File Explorer.
- Go to the search bar, paste, and navigate the following path:%appdata%\Microsoft\teams
- Now, go to the following paths and delete the files inside these folders:%appdata%\Microsoft\teams\application cache\cache
%appdata%\Microsoft\teams\blob_storage
%appdata%\Microsoft\teams\Cache
%appdata%\Microsoft\teams\databases
%appdata%\Microsoft\teams\tmp.
- Do the same with these as well:%appdata%\Microsoft\teams\Local Storage
%appdata%\Microsoft\teams\IndexedDB
%appdata%\Microsoft\teams\GPUcache
After you are done, reboot the PC and try to log in again. Hopefully, this will act as a salve to the error.
If your system fails to find the location mentioned above, change ‘teams’ to ‘Teams’ and then try.
6] Disable the Firewall
There’s a possibility of your firewall blocking some of the Teams’ important files and services. Temporarily disable your firewall and log in to your account. Once you have logged in successfully, turn the security software back on; otherwise, your computer will be vulnerable.
7] Reinstall Teams
If nothing seems to troubleshoot the issue, then uninstall Teams. Once deleted, make sure that you also delete the hidden folder that stores all app settings. For that, click Win+R to open the Run dialogue box, type %programdata%, hit Enter, and delete the MS Team folder. Once the process has been completed, visit the Microsoft Store and download a fresh copy of Microsoft Teams.
Read: Microsoft Teams not opening or launching on PC
How do I fix a sign-in error?
Sign-in errors are most likely due to basic underlying issues such as corrupted caches, internet issues, and 3rd-party interference, or it could be a simple glitch. Check your internet connection, ensure that the Service’s servers are not down, clear your cache, and try.
Read: Fix Microsoft Teams Login issues: We couldn’t sign you in.