Are you not able to play Fortnite or other games as each time you try to log in, Epic Games error AS-1041 in Fortnite flashes on your screen? If yes, then don’t worry as you are not the only one facing this issue. In this article, we are going to discuss the issue in detail and find ways to resolve it. Following is the exact error message users see.
Sign-in failed, if the problem persists please visit our online support.
Error Code: AS-10341
Fix Epic Games Epic Games Error Code AS-1041 on Windows PC
If you encounter Epic Games error AS-1041 in Fortnite or any other game on Windows PC, execute the solutions mentioned below:
- Check the Server status
- Run Internet Connections troubleshooter
- Switch to a different DNS
- Reset Network protocol
- Restart your router
Let’s get started to know about the solutions in detail.
1] Check the server status
The error, ‘Epic Games error AS-1041 on Windows PC’ generally occurs as soon as you try to enter the lobby or log in to Fortnite through the Epic Games launcher. The reason behind the issue is pretty much clear, either you have a slow Internet connection or there’s a server outage. If it is the latter, you should go to one of the free down detector websites and check the status. If it is down, then wait for it to be resolved.
2] Run Internet Connections troubleshooter
In this solution, we are going to run a network troubleshooter on a Windows 11 computer so click the Win+I buttons to open Settings. Now, navigate to System > Troubleshoot > Other troubleshooters and go to the Most Frequent menu. There go to Internet Connections and click on Run.
If you are on Windows 10, go to System > Update & Security > Troubleshoot > Additional troubleshooter > Internet Connections > Run the troubleshooter. . After doing the steps, try logging in to Epic Games. Fingers crossed, this will do the job.
Alternatively, to bring it up, just Run:
msdt.exe /id NetworkDiagnosticsWeb
3] Switch to a different DNS
Your Internet service provider is the one that provides you with DNS, however, this DNS can be the reason why you are facing the issue. There are either interrupted connections or it is blocking the Fortnite connection. You can switch your DNS server to one such as Google or Cloudflare, follow the steps prescribed below to do the same for Google DNS:
- Press Win+ R to open the Run dialog. Type the following to launch the Network Connections window and press Enter button:
ncpa.cpl
- Right-click on the connection that you are using at the moment and then select the Properties option.
- Click on the Internet Protocol Version 4 (TCP/IPv4) option and select the Properties option.
- Select the Use the following DNS server addresses option and then type the following addresses in the respective fields:
Preferred DNS server: 8.8.8.8 Alternate DNS server: 8.8.4.4
- Now, go back and select the Internet Protocol Version 6 (TCP/IPV6) option and select Properties.
- Choose the Use the following DNS server addresses option and enter the below addresses in the given fields:
Preferred DNS server: 2001:4860:4860::8888 Alternate DNS server: 2001:4860:4860::8844
- Select the Apply > OK button to switch to Google DNS Server.
Now, open the Epic Games launcher and try to enter the lobby or log in to see if the issue is resolved.
4] Reset network protocol
As discussed earlier, bad internet is the culprit behind the error and we have already tried switching our DNS, however, it didn’t work. In such cases, we are going to make sure that there are no network glitches acting up. Resetting your network protocols will delete all walled-up cache, and to do the same, search the Command prompt in the Start menu. Execute the commands mentioned below and hit enter for each one.
ipconfig /release ipconfig /flushdns ipconfig /renew netsh int ip reset netsh winsock
Once done, switch off your device, restart it, open the launcher and then try playing the game to check whether the issue is resolved or not.
5] Restart your router
If none of the above-mentioned solutions resolves this issue, then simply switch off your device and router. Sometimes, restarting the router as well as your device can get rid of any glitches that may cause the issue in question. Unplug all the cables, wait for a minute, plug them in and switch on the router. Now, restart the device and connect to the network. Hopefully, this time, you will be able to sign in to Fortnite.
A lot of gamers are not even able to log in with their account credentials in Epic Games and are returned to the login page. If you are in the same boat as them, don’t fret, just simply delete all the browser’s cache as it can get corrupted. Now, try again to log in to your Epic Games account.
Read: Epic Game Error Necessary prerequisites failed to install.