When trying to launch the Microsoft Store, we encountered the error code 0x80072F30, which is usually caused by a discrepancy in the network connection. In this post, we will discuss what to do when you get Microsoft Store error 0x80072F30 and it says check your connection.
Check your Internet connection and try again
We couldn’t connect to the server.
The error code is 0x80072F30, in case you need it.
OR
Check your connection
Microsoft Store needs to be online. It looks like you’re not.
Code: 0x80072F30
Fix Microsoft Store error 0x80072F30
The error code 0x80072F30 is associated with the Windows Store which inhibits the Windows Store from launching successfully. However, if you get Microsoft Store 0x80072F30 and you are asked to check your connection, follow the solutions mentioned below.
- Change your internet connection
- Check the time, date, and time zone on your computer
- Run the built-in Network Troubleshooters
- Reset Microsoft Store Cache
- Check the status of Windows Update Service.
Let us take a look at them.
Fix Check your connection Microsoft Store Error
1] Change your internet connection
A basic tip, but sometimes works like a charm. You may want to check if your internet connection has an issue, and if possible, try connecting to a different internet connection and see if the Microsoft Store opens for you. We also suggest you try changing your DNS and see if it helps.
2] Check the time, date, and time zone on your computer
Many Apps and services rely on the Time Zone, Date, and time of your computer. If they are not correctly configured, a request from the client machine will be rejected from the server. The same happens with the Microsoft Store.
Windows 11:
- Open Settings.
- Go to Time & language > Date & time.
- Turn off the toggle for Set time zone automatically and Set time automatically.
- Now, manually, set the time zone and the time.
Windows 10:
- Go to Settings > Time and Language.
- If it is set to Automatic, turn off the toggle to set the time and time zone automatically.
- Then manually select the right time zone for you.
However, if this is set manually, you may want to set it to automatic and restart your PC. Once you are back in your account, launch Microsoft Store and see if the issue was resolved for you.
3] Run the built-in Network Troubleshooters
Windows offers native troubleshooting tools that do task-resting networks for you. Run one of these Network Troubleshooters restart your PC and see if that helped.
4] Reset Microsoft Store Cache
Just like any other browser, Microsoft Store also caches as you visit the apps and games section. It is possible that the cache is no longer valid, and should be removed. Follow our guide to reset the Microsoft Store Cache.
5] Check the status of the Windows Update Service
The proper functioning of the Microsoft Store is dependent on the Windows Update Service. There may be something wrong with your Update service, and because of this, the store fails to load.
- Type services.msc in the Run prompt and hit Enter to open the Services Manager.
- This will reveal all the services available in Windows. Search for Windows Update Service.
- If you see the Windows Update service as STOP or Pause, change the status to Automatic. If this doesn’t work, You may run the Windows Update Troubleshooter.
Let us know if any of these tips helped you fix the Microsoft Store 0x80072F30 error.
How do I fix Microsoft Store error Checking my Internet connection?
If the Microsoft Store can’t connect to the Internet, first check your Internet connection and see if all the apps cannot connect. If the latter is true, reset your Microsoft Store Cache and see if the issue is fixed. You can also check the solutions mentioned above to eliminate the issue.
Also Read: Windows Store Cache may be damaged in Windows.