While opening, downloading, or using Microsoft Store, if you get error code 0x803F800A on Windows 11 or Windows 10, here is how you can fix the issue. Although it may occur due to various reasons, you can follow the same guides to get it fixed.
Fix Microsoft Store Error 0x803F800A
To fix Microsoft Store error 0x803F800A, follow these steps:
- Verify internet connection
- Re-log into Microsoft account
- Use Windows Store Apps Troubleshooter
- Repair and reset Microsoft Store
- Reinstall Microsoft Store
To learn more about these steps, continue reading.
1] Verify internet connection
It is the first thing you need to check when you get error code 0x803F800A while using Microsoft Store on Windows 11/10 PC. While downloading an app or game from the Microsoft Store, if you lose the internet connection or get the ping loss issue, there is a chance of getting such a problem on your computer.
You can run the ping test to verify if you are getting a valid internet connection or not. If you get an issue, you can change the internet source as well.
2] Re-log into Microsoft account
To download an app or game, you must sign in to your Microsoft account on the Microsoft Store. At times, your Microsoft Store app might not be able to fetch your account details. As a result, it fails to download the app and shows you an error like mentioned above. In such situations, you can get rid of this problem by signing out and re-signing into your account. To do that, follow these steps:
- Open the Microsoft Store on your computer.
- Click on your profile picture and select the Sign out option.
- Click on the Sign in option.
- Choose your Microsoft account.
- Click the Continue button.
- Enter your PIN.
Then, try downloading apps or games from the Microsoft Store.
3] Use Windows Store Apps Troubleshooter
Windows Store Apps Troubleshooter can fix common problems like this one. It is mainly for Microsoft Store and Microsoft Store apps. You can run the Windows Store Apps Troubleshooter to find the possible problem and fix it accordingly. For that, do the following:
- Press Win+I to open Windows Settings.
- Go to System > Troubleshoot > Other troubleshooters.
- Find out Windows Store Apps.
- Click on the Run button.
- Follow the screen instructions.
Finally, you may need to restart your computer to get the job done.
4] Repair and reset Microsoft Store
At times, it occurs due to a glitch or internet file corruption. If so, you can fix the issue by repairing or resetting the Microsoft Store app. For that, follow these steps:
- Press Win+I to open Windows Settings.
- Switch to the Apps tab.
- Click on the Apps & features menu.
- Find Microsoft Store.
- Click on the three-dotted icon and select Advanced options.
- Click the Repair button.
- Click on the Reset button twice.
Before resetting the app, use the Repair option. Then, try downloading apps from the Microsoft Store. If you can do that successfully, there is no need to use the Reset option. Otherwise, use the second option as well.
5] Reinstall Microsoft Store
It is probably the last thing you want to do. However, if the problem remains, you need to reinstall the Microsoft Store app. To do so, follow these steps:
Press Win+X and select Windows Terminal (Admin).
Click the Yes option and open the Windows PowerShell instance.
Enter this command:
Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
Restart your computer and open Windows Terminal with administrator privilege.
Enter this command:
Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Then, reboot your computer again.
How to fix Error 0x803F800A occurs when playing a game in the Xbox app for PC?
To fix the error 0x803F800A that occurs when playing a game in the Xbox app for PC, you need to purchase the game from the Microsoft Store. It appears when you run out of the trial version of the downloaded game. In simple terms, you need to buy the full version of the game from Microsoft Store to get rid of this problem.
That’s all! Hope this guide helped.
Related read: Fix Microsoft Store Error Code 0x80073D0D.