In this article, we will show you how to fix the GeForce Experience login black screen issue on Windows 11/10. It usually occurs due to an unstable internet connection, corrupted DNS cache, outdated or corrupted Graphics Card driver, etc.
Fix GeForce Experience login black screen
Before you begin, restart your internet connection and your PC. Sometimes, this issue can occur due to a temporary glitch. If the NVIDIA GeForce Experience login black screen still troubles you, follow these suggestions:
- Check your Internet connection
- Switch to another internet connection
- Disable your antivirus and firewall
- Launch the GeForce Experience as an administrator
- Flush your DNS cache and reset TCP/IP
- Update or reinstall the NVIDIA Graphics Card driver
- Uninstall and reinstall GeForce Experience
Let’s start.
1] Check your Internet connection
This problem can occur due to poor internet or unstable internet connection. Ensure you have a good internet connection when logging in to GeForce Experience. If you use a wireless Internet connection, connect your router using an Ethernet cable. We also suggest you power cycle your router. To do so, use the below steps:
- Unplug the power adapter from the router and the wall socket.
- Wait for a few minutes.
- Plug the power adapter back into the router.
- Wait for the router to start up and connect to the internet.
2] Switch to another internet connection
If the power cycle router does not work, we suggest you switch to another internet connection. Try connecting to your internet through the mobile hotspot and logging in to GeForce Experience. Check if the issue persists.
3] Temporarily disable your firewall and see
Sometimes, internet connectivity issues occur due to the firewall, creating login problems. To check this, turn off your firewall and see if it works. If this works, your firewall is causing the problem. In such a case, you can allow the GeForce Experience app through the Windows Firewall.
If you use a third-party firewall, contact their support team to learn how to allow an app.
4] Launch the GeForce Experience as an administrator
Sometimes, lack of administrative rights can also cause issues with applications. We suggest you launch GeForce Experience as an administrator and see if it helps. To do so, right-click on its program icon and select Run as administrator.
If this works, you can make GeForce always run as administrator.
5] Flush your DNS cache and reset TCP/IP
A corrupt DNS cache can cause internet connectivity issues, leading to login problems in GeForce Experience. Flushing the DNS cache fixes the internet connectivity issues. Therefore, we suggest you Flush your DNS cache and see if it helps. We also suggest you reset TCP/IP. This action can also help fix the internet issues on a Windows computer. You can use the Command Prompt or our FixWin11 utility to perform these actions.
Alternatively, you can also create a batch file to reset TCP/IP, Flush DNS or reset Winsock. This batch file will execute all the required commands, and you do not need to execute all the commands separately.
6] Update or reinstall the NVIDIA Graphics Card driver
An outdated or corrupted Graphics Card driver can cause a login problem. Make sure your Graphics Card driver is up to date. Also, you can download the latest NVIDIA driver from the manufacturer’s website. Once you download the latest NVIDIA driver, install it and check if it brings any changes.
If updating the Graphics Card driver does not fix the issue, reinstall your Graphics Card driver. To do so, use the below steps:
- Go to the Device Manager.
- Expand the Display adapters.
- Right-click on the NVIDIA Graphics Card driver and click Uninstall device.
To reinstall your NVIDIA Graphics Card driver, restart your PC. Alternatively, you can Scan for hardware changes by clicking on the Action tab.
7] Uninstall and reinstall GeForce Experience
Uninstalling and reinstalling the GeForce Experience can also help to fix the login issue. To do so, use the below instructions:
- Go to Windows Settings.
- Click on Apps > Installed apps.
- Scroll down and look for the NVIDIA GeForce Experience.
- Click on the three dots and click on Uninstall
Once done, restart your computer and open the NVIDIA website. Download the latest version of NVIDIA GeForce Experience and install it on your computer.
I hope this helps.
Why can’t I access GeForce Experience?
There can be a few reasons why you can not access GeForce Experience. Some of the most common reasons are outdated GeForce Experience apps, GeForce Experience being blocked by your antivirus, etc. You can perform some troubleshooting steps to fix this issue such as temporarily disabling your antivirus software, updating your NVIDIA Graphics card driver, uninstalling and reinstalling GeForce Experience, etc.
How do I fix NVIDIA Experience?
It totally depends on the problems that you are facing with the NVIDIA GeForce Experience. However, you can perform some basic troubleshooting fixes to resolve the issues with NVIDIA GeForce Experience. You can restart the NVIDIA GeForce Experience app, run NVIDIA GeForce Experience as an administrator, reinstall GeForce Experience, etc. Also, make sure your NVIDIA Graphics card driver is up to date
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