Gmail not sending or receiving emails

Some users face an issue with their Gmail account that they do not receive emails from the senders. This article will help you if your Gmail account is not receiving emails. Most of the time, the issue gets solved by switching to a different browser.

Why is my Gmail not sending or receiving emails?

It may be possible that your browser’s or app’s cache may have got corrupted. We suggest you clear your browser cache and see. We also suggest the Gmail Storage Data and see.

In the first part, we will see what you need to do if Gmail is not receiving emails, and towards the end, we will link to the post that will help you if Gmail is not sending emails.

Gmail not sending or receiving emails

If Gmail is not sending or receiving emails, open your Gmail account in a different web browser and see. If the issue persists, try the fixes mentioned here one by one.

1. Check your spam folder.
2. Contact the sender.
3. Check cloud storage.
4. Check email filters.
5. Turn off email forwarding.
6. Disable Antivirus protection temporarily.

1] Check your spam folder

This is the foremost thing you should do when you stop receiving emails in your inbox. Gmail has an option that lets users mark an email as spam if they feel something suspicious in it. Gmail uses this information to identify similar emails to make services more secure for users. Since no filter is 100% accurate, there are chances that an email from a known sender may land in your Gmail account’s spam folder.

To check the spam folder, scroll down the left panel of your Gmail account and click More. Now, scroll down further to find the spam folder. Click to open it and check whether the email is in that folder or not. If you find the email in your spam folder, open it and click on “Report not spam.”

2] Contact the sender

If you do not find the email in the spam folder, you should contact the sender (if you can) and ask him to check his outbox. The message may also get stuck in the sender’s outbox. If so, ask the sender to send the email again.

Read: How to backup Gmail on Hard Drive in Windows.

3] Check cloud storage

On creating an account, Google provides free cloud storage space to users. All the Google services like Google Sheets, Google Drive, Google Docs, Gmail, etc., share this free cloud storage space to store the data online. When this cloud storage space gets full, you won’t receive any emails. You can check how much cloud storage space is available on your Google account by opening Google Drive.

If the storage is full, delete some data to free up space. First, delete all the emails in the trash. Now, check the spam folder whether it contains any important emails or not. If not, consider emptying it. You can also delete unnecessary data from Google Drive.

Read: Yahoo Mail not sending or receiving emails

4] Check email filters

An email filter is a useful feature in Gmail. This feature lets users block all the emails from a particular sender. Check whether you have blocked the emails or not.

Follow the below-listed steps to check email filters:

1. Click on the Settings icon on the top right corner of your Gmail account.
2. Select “See all settings.”
3. Click “Filters and Blocked Addresses.” All the blocked email addresses will appear here.
4. Select a particular mail address which you do not want to block and delete the filter.

5] Turn off email forwarding

Email forwarding is a useful feature that forwards emails from one email address to another one automatically. If you have more than one Gmail accounts, you can turn on this feature to save your time. It may be possible that you have accidentally turned on this feature, consider disabling it.

To turn off the email forwarding feature in Gmail, follow the below-listed steps:

1. Click on the Settings icon and select “See all Settings.”
2. Click “Forwarding and POP/IMAP.”
3. If you have enabled this feature, you will see the “Disable Forwarding” option there. Click to select it.
4. Click the “Save Changes” button.

6] Disable Antivirus Firewall protection temporarily

Some antivirus programs with firewall protection may also block emails. You can check this by temporarily disabling the antivirus Firewall protection. If you start receiving emails after disabling the antivirus Firewall, replace your antivirus software with another one.

Why is Gmail not sending my emails?

If your email is stuck in the Outbox of Gmail it could be due to internet connectivity issues, incorrect SMTP settings in your email client, or a malfunctioning SMTP server connection. This can also occur if the receiver.s Inbox is full.

Read next: How to auto-delete selected email from Gmail using Filters.