How to clear Microsoft Teams Cache on Windows 11/10

In this post, we will show you to clear the Microsoft Teams Cache. Cache files are those files that are temporary in nature but required for the smooth functioning of any software. If the cache becomes outdated or corrupted, it could cause the program to stop working normally. In this post, we show you how to clear Microsoft Teams Cache on Windows and Mac computers.

How to clear Microsoft Teams Cache

This issue may also cause issues with your Team login attempts. If you face issues when using Microsoft Teams, you can delete or clear the Teams cache on your Windows 11 or Windows 10 computer as follows:

1. Close Microsoft Teams completely
2. Open File Explorer
3. Navigate to %appdata%\Microsoft\Teams
4. Open the following specified folders and delete the files they contain. Delete all the files but keep the folders:
   • %appdata%\Microsoft\Teams\application cache\cache
   • %appdata%\Microsoft\Teams\blob_storage
   • %appdata%\Microsoft\Teams\Cache
   • appdata%\Microsoft\Teams\databases
   • appdata%\Microsoft\Teams\GPUcache
   • appdata%\Microsoft\Teams\IndexedDB
   • appdata%\Microsoft\Teams\Local Storage
   • appdata%\Microsoft\Teams\tmp
5. Skip the folders that are not available.
6. Start Microsoft Teams.

Let us look at the steps involved in detail.

First, close Microsoft Teams if you have opened it.

Open your System Tray and right-click on the Teams icon and select Quit.

Next, open the Task Manager and End all the Teams processes.

Now open File Explorer.

Copy the following path and paste it into the File Explorer’s address bar.

%appdata%\Microsoft\teams

Now, open the following folders and delete the files they contain. Skip the folders that are not available.

• Open the Application cache folder. There you will find one more folder, named cache. Open it and delete all the files it contains.
• Open the blob_storage folder and delete all the files inside it.
• Delete all the files inside the databases folder.
• Delete all the files inside the GPUCache folder.
• Open the Cache folder and delete all the files inside it.
• Open the IndexedDB folder and delete the .db file inside it.
• Inside the Local Storage folder, delete all the files.
• Delete all the files inside the tmp folder.

After deleting the files from the folders mentioned above, start Microsoft Teams.

Do note that deleting the entire Teams folder will also remove Teams settings such as custom background images, etc. Your stored personal files and chats however will not be affected.

Related: Fix Microsoft Teams Login issues: We couldn’t sign you in

What does clearing cache do on Teams?

Teams Cache files are those files that are temporary in nature but required for its smooth functioning. Cache files are used by memory in Teams to expedite data retrieval. When you clear the Teams cache, Teams will be forced to redownload fresh files.

Where is Microsoft Teams cache located?

The Microsoft Teams cache files are located in the %appdata%\Microsoft\teams folder. This folder includes several sub-folders whose contents can be safely deleted to refresh the Teams cache.

How to delete Microsoft Teams cache on Mac?

To delete all Teams cache files on a Mac computer, close the Microsoft Teams desktop client and then delete all files in these locations:

• “~/Library/Application Support/Microsoft/Teams/Application Cache/Cache”
• “~/Library/Application Support/Microsoft/Teams/databases”
• “~/Library/Application Support/Microsoft/Teams/IndexedDB”
• “~/Library/Application Support/Microsoft/Teams/Local Storage”
• “~/Library/Application Support/Microsoft/Teams/blob_storage”
• “~/Library/Application Support/Microsoft/Teams/Cache”
• “~/Library/Application Support/Microsoft/Teams/GPUCache”
• “~/Library/Application Support/Microsoft/Teams/tmp”

Next, clear your credentials in Key Chain:

• Start Keychain Access and select the Finder application
• Click Utilities on the Go menu > Open Keychain Access > Locate Microsoft Teams Identities Cache and delete it.

Reboot your computer and see.