This post will show you how to sync app licenses in the Microsoft Store and list ways to troubleshoot issues when you have them.
When you download software, especially paid software, Windows also downloads a license along with it. The license is as good as the software’s activation, but there is no activation key. Many work on multiple computers and switch between devices, and if you see the paid software is not working anymore, then it’s because the license did not sync. In this post, we will share how you can sync app licenses in the Microsoft Store.
How to sync app licenses in Microsoft Store
Earlier, there used to be a straightforward option that, once enabled, allowed Microsoft Store to sync licenses across the store. Fast forward today, it seems to be built into the system with a restriction on the number of devices it can be installed. So if you are still facing this issue, here are steps to take.
- Reset Windows Store Cache
- Windows App troubleshooter
- Manual Sync method for Business
1] Reset Windows Store Cache
Windows Store offers a reset application that clears of anything, which is everything from the Windows Store cache. You can easily find it by searching for wsreset.exe in the Start menu, and run it with admin permissions.
2] Windows Store App Troubleshooter
Microsoft offers a built-in Windows Store App Troubleshooter that can resolve most of the problems that Windows Apps from Store face. You can find it in Windows Settings > Update & Security > Troubleshoot > Windows Store App troubleshooter. Run and let the wizard complete the process. Done that, give it a try, and the apps should work just fine.
3] Manual Sync method for Microsoft Store for Business
If your computer is associated with Microsoft Store for Business account with Intune admin credentials, then you can manually sync your Microsoft Store for Business apps with Intune using the following steps.
- Select Tenant administration > Connectors and tokens > Microsoft Store for Business.
- Click Sync to get the apps you’ve purchased from the Microsoft Store into Intune.
More about it here on Microsoft.
Be aware that Microsoft Store supports two options to license apps—
- Online and offline for Business and
- Education.
Online licenses are on by default, while offline licenses allow organizations to cache apps and deploy their licenses within their network.
I hope the post was easy to follow and that you were able to sync app licenses in the Microsoft Store.
How to sync license in Microsoft Store?
To sync your license in the Microsoft Store, open the Store app, go to Settings, and click on “Sync licenses.” This ensures that all your app purchases and subscriptions are updated across your devices, helping to resolve issues related to app updates and installations.
How do I access my owned apps on Microsoft Store?
To access your owned apps on the Microsoft Store, open the Microsoft Store app on your PC. Click the “Account” icon in the top-right corner, select “My Library” from the dropdown menu, and you will see a list of all games and apps you own through your Microsoft account.
Can I use 2 accounts on Microsoft Store?
Yes, you can use two accounts on the Microsoft Store, but they cannot be linked or merged. Each account will retain its individual game progress, purchases, and balance. You can switch between accounts as needed, but they will operate independently.
How do I download Microsoft Store apps to another drive?
To download Microsoft Store apps to another drive, open Settings in the Microsoft Store app, navigate to Downloads and Updates, and select a new location from the drop-down menu. Click Apply or Save to confirm the changes.
