Due to a hardware or driver failure, our system shuts down abruptly and throws an IRQL GT ZERO AT SYSTEM SERVICE Stop Error. This error message makes one thing clear, there is an issue with your and we need to find out what that is. In this post, we will do just that and see what you can do if you encounter an IRQL_GT_ZERO_AT_SYSTEM_SERVICE error.
There is not much information available about this on the net and all that Microsoft says about this Blue Screen is:
The IRQL_GT_ZERO_AT_SYSTEM_SERVICE bug check has a value of 0x0000004A. This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
IRQL GT ZERO AT SYSTEM SERVICE Stop Error in Windows 11/10
If you encounter IRQL GT ZERO AT SYSTEM SERVICE Stop Error, follow the solutions mentioned below.
- Run Blue Screen Troubleshooter
- Update Windows OS and all installed software
- Update Drivers
- Update BIOS
- Check Hard Drive
- Check your Memory health
Let us talk about them in detail.
1] Run Blue Screen Troubleshooter
First of all, let us run the Windows Blue Screen Troubleshooter and see if that works. We will be using the Get Help app to do the same, you can follow the steps mentioned below.
- Search and open the Get Help app from the Start Menu.
- When the Get Help app opens up, type “Troubleshoot BSOD error”. You can also type Troubleshoot Blue Screen error, Fix Blue Screen errors, or any other related keyword.
- Press Enter.
- The Blue Screen Troubleshooting wizard will open.
Follow the instructions displayed in the app to troubleshoot the error. Now, check if the issue is resolved.
2] Update Windows OS and all installed software
Make sure you are using the latest version of all your installed software and ensure that your Windows 11/10 is updated. So, open Settings and check for updates. If an update is available, install it.
3] Update Drivers
Next up, we need to ensure that all our Device Drivers are updated. For that, you can use one of the methods mentioned below.
- Update all your drivers from the Device Manager.
- Install the latest version of the driver from the official website of your OEM.
- Download a free driver update software to keep your drivers up-to-date.
Hopefully, after updating your drivers, your issue will be resolved.
4] Update BIOS
Check your system BIOS carefully Is an update available from the manufacturer of the system or motherboard? If so update the BIOS. Check the BIOS documentation carefully; resetting all BIOS options to their defaults can sometimes resolve an issue caused by over-tweaking.
5] Check Hard Disk
As mentioned earlier, you may get this error if there is something wrong with your system’s hardware. In this solution, we will focus on the hard disk or its partitions. What you can do is run the ChkDsk command and see if it helps. In case, that is to no avail, check your Hard Disk for errors and try to resolve them.
6] Check your Memory health
Finally, we need to run the Windows Memory Diagnostics Tool and Memtest86+ to check your Memory health. These tools will stress test your computer’s RAM for errors, which is helpful when you can’t boot the OS due to bad RAM.
There are some advanced Blue Screen troubleshooting suggestions available which you can take a look at.
Hope something helps!
Read: SYSTEM SCAN AT RAISED IRQL CAUGHT IMPROPER DRIVER UNLOAD
What is the cause of Irql_gt_zero_at_system_service?
The stop code IRQL GT ZERO AT SYSTEM SERVICE occurs due to missing system resources, hardware failure, or outdated drivers, after installing Windows updates, or during system startup. In order to resolve this, we have mentioned all the potential solutions earlier.
Read: DRIVER IRQL NOT LESS OR EQUAL 0x000000D1 Stop Error
How do I use driver verification in Windows 10?
We can pretty easily open the Driver Verification utility in Windows 11 or 10 using the Command Prompt. So, open Command Prompt and run “verifier”. This will open the Driver Verifier Manager for you.
Also Read: DRIVER_VERIFIER_DETECTED_VIOLATION BSOD error on Windows.