If you receive a message It looks like you don’t have any applicable device(s) linked to your Microsoft account then it appears because of the missing connection between your Microsoft account and the computer. The error usually appears when the user tries to download a game or software or an app from the Microsoft Store. The computer may be linked, but let’s take a look at possible solutions to resolve the problem.
Here is the full error message:
It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account.
It looks like you don’t have any applicable device(s) linked to your Microsoft account
To fix the error message ‘It looks like you don’t have any applicable device(s) linked to your Microsoft account’ in Windows 11/10, use these solutions:
- Verify the computer
- Reset Microsoft Store
- Delete Microsoft Store Database Files
- Update Windows to the required version
- Check Device Limit
Make sure to try installing the app after every troubleshooting tip.
It is always a good idea to restart the computer once and retry before taking one of the steps. At times it’s a network issue or a pending restart that causes the problem.
1] Verify the Computer with Microsoft Account
When you sign up with a Microsoft account on a Windows 11/10 PC, you may have to verify it. It’s not new and has been there for some time, and it makes sure to keep your account safe from fraudulent activity. If the PC where you are trying to download the app is not verified, follow out a detailed guide to verify your Microsoft account. It is a simple process where the security code is sent to your email ID and phone number for verification.
If it’s a local Windows account, you can either add a Microsoft account or convert a local Windows account into a Microsoft account.
- Sign in using the local account.
- Go to Settings > Your Info section
- Select Sign in with a Microsoft account instead
Once done, you can open the Microsoft Store and download the software.
2] Reset Microsoft Store
At times it is only a glitch, and resetting Microsoft Store will help, It is easy to reset Microsoft Store, and it works with an admin account.
- Open Microsoft Store, click on your profile icon, and then on the listed account.
- Click on the sign-out option you receive. Once done, close the Microsoft Store.
- In the Start search, type wsreset.exe. On the result which appears, right-click and select Run as administrator.
- It will then relaunch the Microsoft Store. You need to sign in using the same Microsoft account.
Once the sign-in is successful, check if the issue has been resolved by trying to install the app. You can also choose to run the Store troubleshooter in Windows 11/10.
3] Delete Microsoft Store Database Files
- In File Explorer, navigate to the following path.
%windir%/SoftwareDistribution\DataStore
- Delete DataStore.edb file. It is a Windows log file that keeps track of all Windows Updates applied to the system.
- Relaunch the Microsoft Store and check if you can install the app.
4] Update Windows to the required version
Some of the reports in the forum have pointed out that updating Windows also helps in resolving the problem. Check if there is a pending update. If yes, apply the update and restart the computer. If the game needs a particular version, it is usually called out for, but if that’s not the case, then updating may still help. Go to Settings > Windows Update > Check for updates. Install updates if any.
5] Check Device Limit
Microsoft allows the app from the Microsoft Store to be installed on a maximum of 10 computers under one account. It applies to both Xbox and Windows 11/10 PCs. Go to your Microsoft Devices section, and then choose to remove the device from the list. Try removing any of the non-required devices from the list, and then install the app.
If you haven’t reached the limit, remove the current device and then add it again. Adding the PC to your account is easy; all you need to do is sign in again on the device when prompted.
I hope one of the solutions worked for you, and that you could install the app on the intended device.
Read: Microsoft Sign in Error 1200, Something went wrong.
How do I relink a device to my Microsoft account?
You may relink a Windows 11/10 PC to your Microsoft account through the Settings app. Click the Start menu icon and select Settings (gear icon). In the Settings window, navigate to Accounts > Your info. Look at your account type. If you are signed in with a local account, you’ll see an option to Sign in with a Microsoft account instead. Follow the on-screen prompts to switch to a Microsoft account. After signing in, go back to the Your info page. Your account should now be listed as a Microsoft account. Ensure your device is connected to the internet to sync the device information with your Microsoft account.
Why does Microsoft say I don’t have an account when I do?
If Microsoft says that you don’t have an account, even though you do, you might be entering the wrong email address or username associated with your Microsoft account. Ensure you’re entering the correct spellings, using the correct domain, and not confusing your Microsoft account with a work or school account. Also, check if you received any notifications from Microsoft about your account being inactive or deleted. Accounts that haven’t been used for a long time or have been marked for suspension due to suspicious activity or violations of Microsoft’s terms of service might not be recognized.
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