Keyboard or Mouse stops working after Restart in Windows 11/10

If your keyboard or mouse stops working after restart in Windows 11/10, the solutions provided in this article will help you. According to the reports, users cannot use their keyboard or mouse after restarting their computers. This can be an irritating issue because sometimes you have to restart your computer, like when applying changes to your system or after installing software.

Keyboard or Mouse stops working after Restart in Windows 11/10

The following fixes will help you if your keyboard or mouse stops working after restart in Windows 11/10. When this issue occurs, try to disconnect and re-connect your USB keyboard or mouse. If this works, the problem might be with the drivers. If you are unable to use your keyboard after the restart, you can use the on-screen keyboard to login to your system. For this, click on the Accessibility icon on the lock screen and turn on the on-screen keyboard switch.

Use the suggestions laid down in this post to fix this issue.

1. Change Power Management Settings
2. Disable USB Selective Suspend
3. Check the issue in Safe Mode
4. Reinstall your keyboard and mouse driver
5. Reinstall the USB Controller driver
6. Uninstall the latest Windows Update
7. Restore your system
8. Reset BIOS to defaults

Let’s see all these fixes in detail.

1] Change Power Management Settings

Changing the Power Management Settings for your USB ports can fix this issue. The following steps will guide you on this:

1. Open the Device Manager.
2. Scroll down and expand the Universal Serial Bus controllers branch.
3. Right-click on the USB Root Hub and select Properties.
4. Go to the Power Management tab.
5. Uncheck the “Allow the computer to turn off this device to save power” checkbox.
6. Click OK.

Apply the same changes to the USB eXtensible Host Controller (if applicable) and your keyboard and mouse drivers. After doing that, restart your computer and see if the issue persists.

2] Disable USB Selective Suspend

USB Selective Suspend allows a system to save power by putting the USB ports into low power mode. This low-power mode is called Suspended Mode. Though the suspended USB ports can re-enable automatically after the restart, you can try disabling this feature and see if it works. You can disable the Selective Suspend by changing your Power Plan Settings or via the Registry Editor.

3] Check the issue in Safe Mode

Safe Mode is a troubleshooting mode where you can troubleshoot the problems related to drivers. Start your system in Safe Mode and see if your keyboard and mouse work there. If yes, you need to update or reinstall the required drivers.

4] Reinstall your keyboard and mouse driver

Most commonly, your keyboard or mouse drivers are responsible for this issue. You can uninstall and reinstall them via the Device Manager.

1. Open the Device Manager.
2. Expand the Keyboards and Mice and other pointing devices branches.
3. Right-click on your keyboard and mouse drivers and select Uninstall device.
4. Restart your computer after uninstalling the drivers.

Now, check if the problem persists.

5] Reinstall the USB Controller driver

The problem may also be associated with the USB port driver. In such a case, uninstalling and reinstalling the USB controller drivers can help. Go through the following instructions:

1. Open the Device Manager.
2. Expand the Universal Serial Bus controllers branch.
3. Right-click on the following drivers and select Uninstall device.
   • USB eXtensible Host Controller
   • USB Root Hub

After uninstalling the above-mentioned drivers, restart your computer.

6] Uninstall the latest Windows Update

Did the problem start occurring after installing a Windows Update? If yes, you can uninstall that particular Windows Update.

7] Restore your system

If the issue still persists, you can restore your system to the previous point in time when the problem did not exist. Windows automatically creates System Restore Points. Restore your system and select the restore point that was created before the date when the problem started occurring.

8] Reset BIOS to defaults

Resetting the BIOS to defaults can address the problem. Reset your BIOS and see if it works.

That’s it. I hope this helps.

Related scenarios:

Keyboard or Mouse not working –  After Reset | In Safe Mode | In BIOS | When a USB Flash Drive is connected | After waking Computer from Sleep Mode OR Only works in BIOS | Only works in Safe Mode.

How to fix Mouse and Keyboard not working in Windows after reset?

If your keyboard and mouse are not working after resetting in Windows, the first thing that you should try is to restart your computer. You should also try other USB ports. If this does not work, perform a hard reset. If nothing helps, Startup Repair can fix this issue.

Why is my mouse and keyboard not working on Windows 11?

There can be many reasons why your Keyboard and Mouse are not working in Windows 11. The problem may be with the keyboard, mouse, or USB drivers, or there is a hardware issue. There may also be an accumulation of dust inside your keyboard and mouse.