Microsoft Sign in Error 1200, Something went wrong

If you encounter the error message, Something went wrong, Error 1200 while trying to sign in to OneDrive, Outlook, Teams, or any other Microsoft Service using your Microsoft Account; then this post will be able to help you. In this post, we have discussed the most suitable and easy methods to fix this error.

Error. Something went wrong [1200]

What is Microsoft Error Code 1200?

The error code 1200 usually appears when a user tries logging into Outlook, OneDrive, Teams, or any other Microsoft Service. It is a generic error message and can occur due to multiple reasons. Some of them are:

• Incorrect Account Credentials
• Corrupted Browser Cache and Cookies
• Suspended or Blocked Account
• Unstable Internet Connection

Fix Microsoft Sign-in Error 1200, Something went wrong

The Microsoft Sign in Error 1200 usually occurs due to incorrect account details or a blocked user account. However, sometimes clearing the browser’s cookies and cache may help. Other than that, here are some more fixes:

1. Clear Browser Cookies and Cache
2. Verify Account Credentials
3. Delete Credentials Folder
4. Check Server Status
5. Troubleshoot in Clean Boot State
6. Try other ways to sign in
7. Disconnect Work and school accounts
8. Delete the existing account and create a new one
9. Edit or remove credentials in Credential Manager
10. Workaround for OneDrive
11. Workaround for Teams

Go through the entire post first and then decide which of these may apply in your case.

1] Clear Browser Cookies and Cache

Before getting started with different troubleshooting methods, try clearing cookies and cache data of your browser. The cache data may be corrupted, causing this issue. Here’s how you can do it:

• Open Google Chrome and click on the three vertical dots at the top right corner.
• Click on Settings and navigate to Security and Privacy.
• Click on Clear Browsing Data.
• Check all the options and click on Clear Data.

These posts will show you how to clear the browser cache in Edge, Firefox, or Opera.

2] Verify Account Credentials

Check if you are entering the right account credentials, i.e., your user ID and password. Try entering your old password and check if that works. However, if it doesn’t work, click on forgot password and follow the steps to recover your password.

3] Delete Credentials Folder

All the credentials are stored by Windows in a dedicated folder. Sometimes these credentials can get corrupted and cause different errors. Clear all the credentials and see if that helps. Here’s how:

• Press Windows key + R to open the Run dialog box.
• Type the environment variable below and hit Enter:

  %localappdata%

• At the location, double-click on the Microsoft folder to open it.
• Locate the Credentials folder and delete it.
• Restart your PC and check if you’re able to login into your Microsoft Account.

4] Check Server Status

Check the Microsoft Server status, as the servers may be under maintenance or facing downtime. You can also follow @MSFT365Status on Twitter to check if they’ve posted about ongoing maintenance. If many people have the same issue, the server may face downtime.

5] Troubleshoot in Clean Boot State

Third-party applications installed on your device can be responsible why you’re unable to sign into your Microsoft Account. Perform a Clean Boot of your PC to restrict all third-party applications, and try logging in again. Here’s how you can perform a clean boot:

• Click on Start, search for System Configuration and open it.
• Navigate to the General tab and check the Selective Startup option and the Load System Services Option under it.
• Then navigate to the Services tab and check the option Hide all Microsoft services.
• Click on Disable all at the bottom right corner and hit Apply, then Ok to save changes.

If the error doesn’t appear in the Clean Boot State, you may need to manually enable one process after another and see who the culprit is. Once you’ve identified it, disable or uninstall the software.

6] Try other ways to sign in

In Outlook, when asked to enter your credentials, click on the Try another way to sign in link and you will see three options offered:

• Windows Hello
• password
• Alternate email

Choose another method to sign in and see if that works.

7] Disconnect Work and school accounts

Open Windows Settings, and go to Work and school accounts. Disconnect the Mail account there. Now open Outlook, and when it asks for the password, enter it. This should work.

8] Delete the existing account and create a new one

If you face this issue in Outlook, we suggest that you delete the existing email account that is giving this problem and then add a new email account.

9] Edit or remove credentials in Credential Manager

Open Credential Manager and locate the credentials for OneDrive, Teams or the Microsoft account that is throwing this error. You can either remove the credentials or edit it to the correct one and then see if it works.

10] Workaround for OneDrive

If you face this issue in OneDrive, log into the OneDrive app using the existing account details and finish the setup. Once installed, right-click the OneDrive icon in the System Tray, choose Add an account, and go through the setup to add a new account. After restarting your PC, right-click the OneDrive icon for the old account in the Notification area, select Settings, and then Unlink this PC. Finally, open Windows Settings, click Accounts then Access work or school, and then disconnect the old account. Check now.

11] Workaround for Teams

Open Settings > Apps > Apps & features and click the 3 dots on the smaller-sized Microsoft Teams app. Click Advanced options, scroll down, and click Reset to delete the app’s data. Once completed, then open Teams. It will open and already be signed in.

How do I clear my OneDrive cache?

To clear the OneDrive cache, type Run in Start search and hit Enter to open the Run box.

Next, copy-paste the following and hit Enter to reset OneDrive:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

You will see the OneDrive icon in the notification disappear and then reappear again.