If you’re encountering Microsoft Solitaire error 1170000 when you are trying to sign in before playing the game, you can try the solutions we will present in this post to successfully resolve the issue.
When you encounter this issue. you’ll receive the following full error message;
Sign In Error
We could not sign you in to Xbox Live. Please check the Microsoft Solitaire Collection FAQ at https://aka.ms/mssolitairefaq and refer to error code: 1170000.
You encounter this error when you enter the username and password in Microsoft Solitaire, the game app hangs for a long time and returns with the above error code. The cause of the error is usually with the registration of the app.
Fix Microsoft Solitaire sign in error 1170000
If you’re faced with this issue, you can try our recommended solutions below and see if that helps to resolve the issue.
- Check Xbox Live services
- Reset Microsoft Solitaire Collection app
- Reset Microsoft Store
- Run Windows App Troubleshooter
- Re-register the app
- Uninstall and Reinstall Xbox Console Companion
- Sign in to the new Xbox (Beta) app for Windows PC
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Check Xbox Live services
This solution requires you to check the Xbox Live services and see if it’s down. If that’s the case, you’ll need to wait it out for the services to be back up and running.
2] Reset Microsoft Solitaire Collection app
You may reset the Microsoft Solitaire Collection app which is also a Windows app and see if that helps to resolve the Microsoft Solitaire sign in error 1170000.
3] Reset Microsoft Store
This solution requires you to reset the Microsoft Store cache and see if that helps.
4] Run Windows App Troubleshooter
Run Windows App Troubleshooter and see if that fixes the issue.
5] Re-register the app
Do the following:
- Press Windows key + X to open Power User Menu.
- Press A on the keyboard to launch PowerShell in admin/elevated mode.
- In the PowerShell console, type or copy and paste in the command below and hit Enter.
Get-AppxPackage -allusers *MicrosoftSolitaireCollection* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
After the command executes, try signing into Solitaire now. If you’re still getting the error, try re-registering all Store apps by running the command below in PowerShell console.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
6] Uninstall and Reinstall Xbox Console Companion
Do the following:
- Press the Windows key + I to open Settings.
- Head to Apps > Apps and Features > Xbox Console companion.
- Click on the app entry.
- Click the Uninstall button.
- Once the process is completed, simply download the app from Microsoft Store and install it on your Windows 10 PC.
7] Sign in to the new Xbox (Beta) app for Windows PC
Microsoft offers Xbox (Beta) to provide a better experience to the gamers and sometimes you need to sign in to the app to access other gaming applications.
Do the following:
- Open the Solitaire collection and click on Sign in.
- When you encounter the error you might see a promotional pop-up – New Xbox app for Windows. Click on DOWNLOAD THE APP button.
- If the pop up is not showing then click the Xbox beta app.
- Sign in there with an Xbox account user ID and password.
- Then, click DOWNLOAD THE APP button.
- Install it by double-clicking the setup XboxInstaller.exe and following the instructions.
- After the installation, sign in to the beta app.
- Finally, sign in to Microsoft Solitaire and you will no longer get the error.
Related error: Microsoft Solitaire Collection error 101_107_1.
I hope this helps!
Why has Microsoft Solitaire stopped working?
Microsoft Solitaire may stop working due to a glitch in the graphics driver. To resolve this, reboot the driver by holding Windows Key + Ctrl + Shift + B until the screen flashes. Then, try reopening the Microsoft Solitaire Collection to see if the problem is fixed.
How do I clear Microsoft Solitaire cache?
Go to Settings > Apps > Solitaire > Storage > Clear Cache to clear the Microsoft Solitaire cache on Android. For iOS devices, uninstall and reinstall the app to clear the cache. Removing accumulated cache data can help resolve issues.
How do you reset Microsoft Solitaire Daily Challenge?
To reset Microsoft Solitaire Daily Challenges, go to the “Guest/Microsoft Account” folder, navigate to “v2/Challenges,” open the desired year’s folder, and delete the “MonthChallenges” file. This process will reset the challenges for the selected year.
