Microsoft Store is an excellent tool for downloading software products for Microsoft without the fear of malware. Some users have reported that after using the Reset This PC option, Microsoft Store fails to open or work normally If you face this issue, then this post will help you.
Microsoft Store is not opening after reset
The issue would occur when you try to open the Microsoft Store after a recent Windows Reset operation. The main cause could be that after resetting the operating system, the new settings might not be compatible with the Microsoft Store, or that some operating system files may have got corrupted.
If Microsoft Store is not opening after your reset the PC, then here are some solutions that are sure to help you fix the problem on your Windows 11/10 PC:
- Make sure that the internet is working
- Update Windows to the latest version
- Sync date and time
- Check the status of Microsoft Store Install Service
- Reset the Microsoft Store and delete its cache
- Run the Windows Store Apps troubleshooter
- Re-register the Microsoft Store app
1] Make sure that the internet is working properly
Try connecting your computer to the internet and make sure it is working by opening a website. In case the internet doesn’t work, you wouldn’t be able to use the Microsoft Store either. Use an alternative connection and see if that works.
2] Update Windows to the latest version
Updating Windows to the latest version can be a helpful resolution to the problem. So do check for Updates manually and install them if any are offered.
3] Sync date and time
At times, a reset can change the date and time. In this case, many certificates could be rendered obsolete. You can resolve this problem by syncing the date and time with the latest one at your time zone. The procedure is as follows:
- Right-click on the Start button and select Settings.
- In the Settings window, go to the Time & language tab on the list on the left-hand side.
- In the right pane, select Date & time.
- Make sure the switch is ON for Set time automatically.
- Select your time zone and click on Sync now.
Read: Can’t see Featured apps in the Microsoft Store app
4] Reset the Microsoft Store and delete its cache
In case the reset procedure has messed up the Microsoft Store settings or corrupted its cache, you can fix it by performing a reset of the Microsoft Store cache. The procedure is as follows:
Press Win+R to open the Run window. In the Run window, type the command wsreset.exe and hit Enter to reset the Microsoft Store cache.
Alternatively, you may reset or repair Microsoft Store via Settings and see if that helps.
4] Check the status of Microsoft Store Install Service
Open the Services Manager and locate the check the status of Microsoft Store Install Service. This service provides infrastructure support for the Microsoft Store. This service is started on demand and if disabled then installations will not function properly.
So you need to ensure that it is not disabled and that Here ensure that its Startup type is set to Manual.
Press the Start button and then see if your issue has been resolved.
Read: Microsoft Store keeps opening automatically on Windows 11
5] Run the Windows Store Apps troubleshooter
The Windows Store Apps troubleshooter is an excellent tool to check for issues with the Microsoft Store and applications downloaded through it. It fixes the problems automatically if possible. The procedure to run the Windows Store Apps troubleshooter is as follows:
- Right-click on the Start button and select Settings.
- On the list on the left-hand side, go to the System tab.
- In the right pane, select Troubleshoot.
- In the next pane, select Other troubleshooters.
- Scroll down to the end of the list and click on Run corresponding to the Windows Store Apps troubleshooter.
6] Re-register the Microsoft Store application
The Microsoft Store app can be re-registered using Windows PowerShell. The procedure is as follows:
Search for Windows PowerShell in the Windows Search bar.
Click on Run as administrator in the right pane to open the elevated PowerShell window.
In the Windows PowerShell window, copy-paste the following command line and hit Enter to execute it:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Check if this has resolved your issue.
Related: Microsoft Store stuck on Loading screen forever
Is Microsoft Store free?
Microsoft Store is free of cost. However, while most apps are free, downloading some apps from the Microsoft Store may or may not be free of cost.
Do I need Microsoft Store?
While software products can be downloaded from websites directly, the Microsoft Store makes it easier. Furthermore, you can be sure that the applications downloaded through the Microsoft Store will be free of malware.