If the Microsoft Store is stuck on the Updating Microsoft Store… Working… message in Windows 11/10, the solutions provided in this article will help you. You cannot install or update apps when the Microsoft Store is stuck on this screen.
Microsoft Store stuck on Updating Microsoft Store
Go through the following fixes if the Microsoft Store is stuck on the Updating Microsoft Store… Working… screen in Windows 11/10 and you cannot use it.
- Restart your PC and check for Windows Update
- Reset Microsoft Store
- Check the status of the Microsoft Store Install Service
- Reset Network
- Create a new user account
- Restore or reset your PC
All these fixes are explained in detail below.
1] Restart your PC and check for Windows Update
Sometimes, issues occur due to minor glitches. A simple restart fixes such issues. Restart your computer and see if it helps. We also suggest you check for a Windows Update. If an update is available, download and install it.
We also suggest you check your internet connection, as an unstable internet connection also causes issues with the Microsoft Store. Connect your system with an ethernet cable and try again. If possible, switch to another internet connection and try again. You can also try power cycling your WiFi router.
2] Reset Microsoft Store
Resetting the Microsoft Store fixes issues in most cases. Reset it and see if it helps. Close the Microsoft Store if it is open, then open the Command Prompt, type the following command, and press Enter.
wsreset.exe
You can also execute this command through the Run Command Box. When the command completes, Microsoft Store will open automatically.
3] Check the status of the Microsoft Store Install Service
The Microsoft Store Install Service provides infrastructure support for the Microsoft Store. This service is started on demand, and if it is disabled or stopped, installations will not function properly. Check the status of this service. It might be stopped or disabled. If this has happened, start the service again.
Follow the steps provided below:
- Open the Windows Service Manager.
- Locate the Microsoft Store Install Service.
- Check its status. If it is stopped, right-click on it and select Start. If it is already running, right-click on it and select Restart.
4] Reset your Network
Network issues can also result in this problem. Reset your network and see if it helps. This action will reinstall your network adapters and reset the networking components to their default values. Before proceeding, save your pending work, as Windows 11 will restart during this process.
5] Create a new user account
If the issue persists, create a new user account. On Windows 11, you can create a local user account without entering your Microsoft account credentials. First, create a local user account and sign into that account. Now, open the Microsoft Store and see if it loads. If the Store works on a new user account, you can sign into it using your existing Microsoft account credentials and delete the old user account.
6] Restore or reset your PC
If the error persists, restore your PC to the previous working state. Perform System Restore and select the restore point that was created on the date before which the Store was working properly.
If the error persists after restoring your system to the previous working state, Reset your PC to the factory default settings. This should fix the error. While resetting your PC, select the Keep my files option, as Windows will not delete your data during reset if this option is selected.
How do I fix the Microsoft Store glitch?
If the Microsoft Store is not working, you can try resetting it by running the wsreset.exe command. If you are using a VPN or Proxy connection, disconnect it and try again. Incorrect dates and times can also cause issues with the Microsoft Store.
How to fix the Microsoft Store on Getting Ready?
If the Microsoft Store is stuck on the loading or getting ready screen, repair your system image files. Corrupt system image files can cause several issues on a Windows computer. Additionally, you can also try resetting the Microsoft Store. Sometimes, it can be due to internet issues. Reset your network and try again.
Read next: Microsoft Store stuck on Pending or Starting Download.
