MSI Dragon Center is not working on Windows 11/10

If MSI Dragon Center is not working on your Windows 11/10 laptop/desktop, then this post can help you fix this problem. Users have reported that MSI Dragon Center was working fine but started causing issues like the interface being stuck on Wait for SDK loading screen, Load modules, etc. This issue might have started after a Windows Update or if a Service related to MSI Dragon Center is not running. Keeping the possible causes, we have created a list of solutions to help you make MSI Dragon Center work properly.

MSI Dragon Center is not working

You can try the following solutions if MSI Dragon Center is not working in your Windows 11/10 system:

Set MSI Central Service to Automatic
Clean install MSI Dragon Center
Uninstall the problematic Windows Update
Troubleshoot in Clean Boot
Perform System Restore.

Let’s check all these solutions in detail.

1] Set MSI Central Service to Automatic

If MSI Central Service is not running, then also it can cause this issue. Also, to keep running this service, you should set its Startup type to automatic. The steps are as follows:

Type services in the Search box of Windows 11/10
Hit the Enter key
Scroll down the list of services
Double-click on the MSI Central Service and its Properties box will be in front of you
In the drop-down menu available for Startup type, select the Automatic option
Press the OK button to come back to the Services window
Right-click on the MSI Central Service
Select the Start button to run this service.

Read: Dragon Center Battery Calibration error – An error occured while querying for WMI data

2] Clean install MSI Dragon Center

If you find that the MSI Dragon Center is stuck on showing wait for SDK loading, waiting for SDK initialization screen, etc., then it might be possible that the installation process didn’t happen properly or some configuration files are corrupted. In this case, you should perform the clean installation for MSI Dragon Center by first uninstalling it and then installing its latest version. The steps are as follows:

Download the latest version of MSI Dragon Center from its official website
Disconnect the internet
Open the Settings app using Win+I hotkey
Click on the Apps category
Select the Apps & features option
Search for the Dragon Center application
Click on the three vertical dots icon available for that application (for Windows 11). If you are using Windows 10, then you need to click on that application directly
Press the Uninstall option
Now look for the MSI SDK application and uninstall it. This is a very important point here. Mostly, users forget to uninstall the MSI SDK application which continues the problem for them. Therefore, you must uninstall it
Restart your system
Begin the installation process for MSI Dragon Center using the installer file (run that file as an administrator) that you downloaded and complete it
Again, restart the computer.

This should fix the issue and MSI Dragon Center should be working now.

3] Uninstall the Problematic Windows Update

Many users have reported that the problem started after installing some Windows updates. If that is the case, then you need to uninstall the problematic Windows Update. Thankfully, Windows keeps a record of the installed updates (Quality Updates, Definition Updates, etc.) under the Windows Update history section and also lets you uninstall the installed Windows updates from your Windows 11/10 system.

You can open the Installed Updates window, look for the update after which start having this problem and uninstall that update. Restart your system and this should solve the issue.

TIP: This MSI Collect Log Tool will help you collect MSI Center/Dragon Center/Creator Center log file for troubleshooting.

4] Troubleshoot in Clean Boot

A clean boot state helps in isolating the cause of a problem. In this case, you need to isolate the cause because of which MSI Dragon Center is not working on your system and then take the action.

With clean boot settings configured (using System Configuration or Msconfig), you can disable all third-party services, disable the startup items, etc., to start your system with a minimal set of system services and more. So, when you will troubleshoot in clean boot, check if MSI Dragon Center is working fine after all such adjustments.

If yes, then enable/disable other services (one by one) that you excluded/disabled, and then start your system with a clean boot state again. Repeat this process unless you find the culprit service or tool. Once you find it, check which program/tool is using that particular service and then uninstall or disable that tool or the service itself. This will be a time-consuming process but a worthy solution to try.

5] Perform System Restore

If the above solutions don’t help in any way, then you should perform the system restore (if you have created any system restore points). If the problem started after installing some third-party tools, services, system updates, etc., that you are not aware of or have any idea about, then it is good to put your computer back to an earlier state (the state before MSI Dragon Center was working fine). So, open the System Restore wizard, select a system restore from the list, and then restore your computer using that point.

MSI Dragon Center not showing CPU or GPU temperature

If MSI Dragon Center does not show or update CPU or GPU temperature your best bet is to uninstall it and then clean-install the latest version of MSI Dragon Center. This has worked for many.

How do I get MSI Dragon Center to work?

If you have an issue using MSI Dragon Center on your Windows 11/10 system, then you can follow some easy solutions to make MSI Dragon Center work as it should. You can uninstall the problematic Windows Update, make MSI Central Service run automatically, clean install MSI Dragon Center, or troubleshoot in the clean boot state. All such solutions are added in this post with the necessary steps.

Why is Dragon Center not installing?

The reason why MSI Dragon Center is not installing could be that there are leftovers or residues from the previous installation. Improper installation can also be the reason for that. So, if you have this issue, then you can fix it by trying some simple solutions. You can run the installer as an administrator, try to disable your antivirus program temporarily, clear leftovers from the previous installation, etc.

MSI Dragon Center not showing all options

If you find missing options in MSI Dragon Center, then update your drivers and firmware and see if it helps. If it does not, uninstall and fresh-install the latest version of MSI Dragon Center and see.