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Fix OneDrive high CPU or Memory usage problem in Windows 11/10

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Some Windows are experiencing an issue where their OneDrive.exe uses high CPU and memory. If you find that your OneDrive setup uses a lot of CPU on your Windows 11/10/8/7 computer, perhaps some suggestions in this post may help you identify and fix the problem.

OneDrive high CPU or Memory usage

Fix OneDrive high CPU or Memory usage on Windows

If you face high CPU or memory usage with the OneDrive process on your Windows 11/10 computer, follow these suggestions to resolve the issue:

  1. Restart OneDrive
  2. Reset OneDrive
  3. Run OneDrive Troubleshooter
  4. Delete otc files
  5. Disable Telemetry
  6. Uninstall OneDrive completely & reinstall it.

Let us see them in detail.

1] Restart OneDrive

Open Task Manager, right-click the Microsoft OneDrive process and select End Task. Restart OneDrive and see if this helps.

2] Reset OneDrive

reset onedrive store app

Windows 11/10 users may Reset OneDrive and see if that works.

3] Run OneDrive Troubleshooter

OneDrive troubleshooter

Windows 8.1/8/7 users may run the OneDrive Troubleshooter and check.

4] Delete otc files

Exit OneDrive and navigate to the following location in File Explorer:

%AppData%\Local\Microsoft\OneDrive\setup\logs

Locate the following two Hidden files and delete them.

  1. UserTelemetryCache.otc
  2. UserTelemetryCache.otc.session

Now restart OneDrive and see if it helps.

5]  Disable Telemetry

Some people have reported that disabling Windows Telemetry helped them. Download and use our Ultimate Windows Tweaker to disable Telemetry. You will find the tweak under Security & Privacy > Privacy tab. If this does not help, you may reverse the changes made.

6] Uninstall OneDrive completely & reinstall it

If nothing helps, you may have to uninstall OneDrive completely and reinstall it again.

Have any other solutions? Do share them in the comments section below.

This post will help you if you are specifically facing OneDrive sync problems & issues.

Other posts about processes using high resources:

AnandK@TWC

Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP (2016-2022). Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.