Outlook error tag 58tm1, Error code 2147942403 [Fix]

If you have encountered Outlook error tag 58tm1, Error Code 2147942403, you are not alone. The error message generally appears when users attempt to send or receive emails, open attachments, or access certain features. This article will explore effective solutions to resolve this error and get you back on track.

Error

Something went wrong. [58tm1]

Troubleshooting details

Error Tag: 58tm1

Error Code: 2147942403

What is error code 2147942403 in Outlook?

Error Code 2147942403 in Outlook, often associated with tag 58tm1, typically indicates a problem related to file permissions or access issues. However, most of the issues are caused by a broken Microsoft. AAD.BrokerPlugin. In this post, we will see how to repair it. You may also encounter issues if the cache credentials and caches are broken.

Fix Outlook error tag 58tm1, Error Code 2147942403

If you are facing Outlook error tag 58tm1, Error Code 2147942403, execute the solution mentioned below:

1. Delete the Microsoft. AAD.BrokerPlugin
2. Clear Cached Credentials
3. Repair Microsoft 365
4. Re-login to the 365 Account
5. Repair the issue on the RDS Server

Let’s get started with the troubleshooting guide.

1] Delete the Microsoft. AAD. BrokerPlugin

The Microsoft.AAD.BrokerPlugin is a component responsible for managing authentication processes related to Microsoft accounts. There is a high chance that the error is due to a corrupted or misconfigured plugin. We are going to follow the steps mentioned below to delete the Microsoft.AAD.BrokerPlugin.

1. First, and foremost, log out of your Microsoft account. Then right-click on the Start Menu and click on the Run option, or simply click Win + R to open the Run Dialog box.
2. Paste the following location and hit the Enter button to open Microsoft. AAD. BrokerPlugin.

   C:\Windows\SystemApps

3. Search Microsoft.AAD.BrokerPlugin and right-click on it, and then click on the Delete button.

Once you’ve done this, reboot the PC, log in again to the account, and check whether the issue is resolved.

2] Clear Cached Credentials

Cached credentials are saved login details that Outlook or other apps use to sign in to services automatically. If these credentials are corrupted, outdated, or mismatched with the current settings, they can cause problems in accessing the files, leading to error 2147942403. Therefore, we will clear cached credentials using the steps mentioned below.

1. Click Win + S to open the Windows Search Menu and type Credential Manager.
2. Open it, and in the Manage your credentials section, click on Windows Credentials.
3. Navigate to your credentials, which will be under Generic Credentials, and select the Remove button.

After the process is complete, relaunch the Microsoft Office Apps and check whether the error tag is still popping up on the screen.

Read: How to clear all Credentials from Credential Manager in Windows?

3] Repair Microsoft 365

Corrupted files, settings, or components within the Microsoft 365 suite, including Outlook and Word can be a triggering factor. A repair process scans and fixes the corrupted installation files, restores missing components, and resolves conflicts that trigger it.

1. Open Settings by Win + I.
2. Go to Apps > Installed apps.
3. Search for “Microsoft 365” or “Office”, click on the three dots, and select Change or Modify.
4. Click on the Quick Repair option to initiate the repairing process.

Wait for the process to complete, and once done, ensure that the error tag is not there. If it is still popping on the screen, follow the same procedure, but click on Online Repair in the third step instead of Quick Repair, and again check for the error tag. If the issue persists, move to the next solution.

4] Re-login to the 365 Account

As mentioned, Outlook error tag 58tm1 with error code 2147942403 often stems from authentication or permission issues. Since Outlook relies on Microsoft 365 credentials to sync email and other information, a mismatch between cached credentials and server authentications can be one reason for the error. Signing out and logging back in refreshes the authentication token.

To sign out and log back into Microsoft, launch Outlook and navigate to the File tab. Under Account Settings, click the Sign Out option, and reboot the PC. Open Outlook again, sign in and check whether the issue is resolved.

5] Repair the issue on the RDS Server

If you are encountering this issue on an RDS instance, there is something else you can try. Firstly, you should update FSLogix to its latest version as it enhances and enables a consistent experience for Windows user profiles in virtual desktop computing environments. Once done, open PowerShell as an administrator and then run the following query.

if (-not (Get-AppxPackage Microsoft.AAD.BrokerPlugin)) { Add-AppxPackage -Register "$env:windir\SystemApps\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\Appxmanifest.xml" -DisableDevelopmentMode -ForceApplicationShutdown } Get-AppxPackage Microsoft.AAD.BrokerPlugin

The command will check if the Microsoft.AAD.BrokerPlugin package is installed. If it is not installed, the command will register the package and then display its details.

That’s it!

Read: Fix 0x8004011c Outlook error when trying to set up email account

How do I fix an Outlook message error?

Fixing an Outlook message error involves troubleshooting steps to identify and resolve the underlying issue. First and foremost, ensure that the Internet connection is stable. If the issue persists, verify email account settings to ensure they are properly configured. If the error code is 2147942403 with the error tag 58tm1, check out the aforementioned article to find troubleshooting solutions.

Also Read: Fix Outlook Error Code 3399811147, Error Tag 7ita9.