You may have encountered Pardon the interruption error in Microsoft Store when you are trying to download or update a program. You would experience this issue for various reasons, such as being on a metered connection, having network glitches, using a VPN or proxy, and more. In this post, we will see what you can do to resolve this issue.
Pardon the interruption
Before you can shop, we need to update Microsoft Store.On a metered network?
You can connect to WiFi first to avoid possible data charges.
If you see the Pardon the interruption in the Microsoft Store, click on Update now. For a lot of users, doing so didn’t work, as Microsoft Store gets stuck in a never-ending loop saying “Updating Microsoft Store”.
Fix Pardon the interruption error in Microsoft Store
If you encounter the same issue, close the Microsoft Store, and then follow the solutions mentioned below.
- Reboot your devices
- Reset Microsoft Store
- Start Windows Update Services
- Change the date and time
- Disable Metered Connection
- Disconnect VPN or Proxy
Let us discuss them in detail.
1] Reboot your devices
First, we must restart our computer and network devices, such as your router. So, shut down your computer, wait a few minutes, and then turn the device back on. In case rebooting the computer doesn’t work, power cycle your router. To do this, turn off your device, disconnect all your cables, wait for a few minutes, connect the cables, and turn the device back on. Finally, connect your computer to the network and see if the issue is resolved.
2] Reset Microsoft Store
The Microsoft Store keeps personalized settings, cache, and configuration data, which can become outdated or corrupted. Resetting or repairing these corrupted files and misconfigured settings can remove them and give the store a fresh start. So, to resolve this issue, we will follow the steps mentioned below.
- Open Settings by Win + I.
- Go to Apps > Installed apps.
- Search for “Microsoft Store”.
- Windows 11: Click on the three dots and then click on Advanced Options.
- Windows 10: Click on the app and click on Advanced Options.
- Scroll down and click on Repair.
- Wait for a few seconds, but if the issue is not resolved, click on Reset.
There is an alternate method for resetting the MS Store. To do so, open Run (Win + R), type “WSReset.exe,” and click on OK.
You can then reboot your computer and see if the issue is resolved.
3] Start Windows Update Services
There are many services on your computer responsible for updating the Microsoft Store and its environment. So, if all or one of these services is not running on your computer, you will face the issue. To resolve it, we will check the status of these services and ensure that they are running. Open the Windows Services app by searching it out of the Start Menu.
Now, locate the following services, right-click on it, and select Properties from the context menu. If the Service status is Stopped, click on Start, and change the Startup type to Automatic.
- Windows Update Service
- Windows Update Medic Services
- Update Orchestrator Service
- Cryptographic Services
- Background Intelligent Transfer Service
- DCOM Server Process Launcher
- RPC Endpoint Mapper
- Windows Installer
If the services were already running, try restarting them.
4] Change the date and time
After restarting the services, we are going to change the date and time of our computer manually, you can also for the automatic option, but we would recommend you do it manually. So, right-click on the date on your taskbar and click on Adjust date and time. Disable Set time zone automatically and set the correct time zone manually, disable Set time automatically and set it correctly. Finally, reboot your computer and see if the issue is resolved.
5] Disable Metered Connection
As evident from the error message, the Microsoft Store has detected the presence of a Metered connection and is not ready to process any downloads. So, if you can afford to, turn off the Metered connection. For this, go to Settings > Network & internet > WiFi, then click on your connected network to go to its properties, and then disable the Metered connection toggle. Finally, check if the issue is resolved.
6] Disconnect VPN or Proxy
If you are connected to a VPN or Proxy network, MS Store is probably unable to find its server due to the disparity in the location of your account and that of your device. So, we recommend you disable any VPN or Proxy if you are connected to one and check if the issue persists.
Hopefully, you can resolve the issue using the solutions mentioned in this post.
Read: Pardon the Interruption error on Ticketmaster
How to fix a Microsoft Store error?
If you encounter a Microsoft Store error, we recommend you use the Microsoft Store Apps Troubleshooter. You can also get help from the Get Help app, open the app, type “Troubleshoot Store apps”, hit Enter, and follow the on-screen prompt to troubleshooter. You can also search for the error message in the Search bar of this website to get exclusive solutions.
Read: Fix The Server stumbled Microsoft Store error message
How do I repair Microsoft Store?
You can repair the Microsoft Store from the Windows Settings. Open Settings by Win + I, go to Apps > Installed apps, search for Microsoft Store, click on the three dots, and click on Advanced Options. Finally, click on Repair.
