Some Windows users are experiencing issues pairing, connecting, or using certain Bluetooth devices after installing Windows Updates. These updates are important as they close security vulnerabilities by intentionally preventing connections from Windows to unsecure Bluetooth devices or adding features to the OS. However, if Bluetooth devices do not pair or connect, here is what you can do.
In the Event Log Manager, you may see Event ID 22 with the error message:
BTHPORT_DEBUG_LINK_KEY_NOT_ALLOWED
Some Bluetooth devices do not pair or connect to PC
If you face this issue on your Windows 11/10 computer take these steps to resolve the issue:
- Update Bluetooth drivers
- Uninstall the Windows Update.
1] Update Bluetooth drivers
Driver and Security Updates and OEM updates for their devices go hand in hand. The chances are that your Bluetooth device has an update as well.
You can search it from within Windows Update to download the latest version of the driver from OEM websites and install it.
Read: How to connect to Bluetooth Personal Area Network (BTPAN) in Windows 11
2] Uninstall the Windows Update
If necessary, you may temporarily uninstall these problematic Windows Updates. However, you are also exposing the computer to a Bluetooth vulnerability.
- Go to Settings > Update and Security > Windows Update
- Click on View Update history > Uninstall Updates
It will open another window where all recent updates are listed. You can double-click on it and choose the concerned update to uninstall.
I hope this works for you and that you can connect with the Bluetooth devices without any issues.
Why is my Bluetooth not finding devices?
If your Bluetooth is not finding devices, it could be due to several issues. Ensure your devices are in pairing mode and close to each other. Check if the Bluetooth is turned on for both devices. Interrupting Wi-Fi signals or a device’s power-saving mode can hinder connectivity. Clearing the Bluetooth cache and updating your device’s software can also resolve the issue.
Why my phone cannot connect to PC via Bluetooth?
If your phone cannot connect to a PC via Bluetooth, ensure both devices have Bluetooth enabled and are in pairing mode. On your phone, swipe down for Quick Access and tap the Bluetooth icon until it’s highlighted blue. On your PC, go to “Settings” > “Bluetooth & Devices” to confirm Bluetooth is active. Pair both devices by following on-screen instructions.
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