While trying to install a Microsoft Store app on Windows 11/10 recently, you may see a Try that again, Something went wrong, The error code is 0x803F8001, in case you need it. The error code could also be 0x87AF000B. If you face this issue, then this post will tell you some of the ways you can troubleshoot the issue.
Fix Microsoft Store Error 0x803F8001, 0x87AF000B
If you receive the Microsoft Store error 0x903F8001 or 0x87AF000B when you are installing or updating Microsoft Store apps on your Windows 11/10 computer, here are the troubleshooting steps you may want to try. Before you proceed, we suggest you restart your computer and then try again. Sometimes, issues occur due to a temporary glitch. In such cases, restarting the computer resolves the issue.
- Install the latest Windows Update
- Temporarily disable your antivirus
- Uninstall and reinstall the app
- Reset Microsoft Store Cache
- Re-register the Microsoft Store app
Below, we have explained all these fixes in detail.
1] Install the latest Windows Update
The first thing you should do is check for a Windows Update. Microsoft recommends Windows 11/10 users to install the latest Windows Updates because the latest updates contain security patches and bug fixes.
To check for Windows Updates manually, open the Windows Update page, then click on the Check for updates button. Download and install the update (if available).
2] Temporarily disable your antivirus
Antivirus protects our systems from malware and other threats. Sometimes, these programs generate false positive flags and conflict with the normal functioning of a Windows computer. Such types of false ;positive flags can be avoided. Your antivirus program might be interfering with the Microsoft Store and causing this error. To confirm this, disable your antivirus and check if the problem is fixed.
You should also check if the Microsoft Store is allowed through the Microsoft Defender Firewall. The following steps will help you with that:
- Click on Windows Search.
- Type Allow an app through Windows Firewall
- Select the best match from the search results. Now, click on the Change Settings button. Click Yes in the UAC prompt.
- Locate Microsoft Store. Select both the Private and Public checkboxes.
- Click OK to save the settings.
If you are using a third-party antivirus, contact its support to allow Microsoft Store through its Firewall.
3] Uninstall and reinstall the app
If the error occurs while updating an app from Microsoft Store, you can try uninstalling and reinstaling the app. To uninstall an app, open Windows 11/10 Settings and go to Apps > Installed apps. Now, find the app, click on the three dots (if you are on WIndows 11) , and select Uninstall.
4] Reset Microsoft Store Cache
You can also try resetting Microsoft Store. To do this, you have to run the required command in the elevated Command Prompt.
5] Re-register the Microsoft Store app
Re-registering Microsoft Store apps is helpful when Microsoft Store apps crash or refuse to launch, or you experience errors while installing or updating an app. We suggest you re-register Microsoft Store apps and see if it works. To do this, you have to execute the required command in Windows PowerShell as administrator.
That’s it. I hope this helps.
How do I fix Microsoft Store download error?
If Microsoft Store is not downloading anything or you are getting an error while installing an app from Microsoft Store, you can try some fixes, like checking your internet connection, checking the date and time on your Windows PC, resetting Microsoft Store, etc. You can also try switching to another internet connection (if available) and see if it helps.
Is it safe to reset Microsoft Store?
Yes, it is safe to reset Microsoft Store. Resetting Microsoft Store apps is helpful when you are experiencing issues with Microsoft Store or Microsoft Store apps. To do this, you have to execute the required command in the elevated Command Prompt. Microsoft Store opens automatically after the successful execution of the command. This action does not sign you out of Microsoft Store.
See this post if you receive a Try again later Something happened on our end Microsoft Store error message.
I’ve tried all of the above solutions with no success. I still receive the 0x803F8001 error code when trying to download applications and experience crashing of other applications when trying to open them. They open to a page displaying the application, i.e. netflix opens to show the title Netflix on the screen and immediately crashes. This error is occurring with out any error message and I am unable to find any solutions. These problems did not occur until after I downloaded Windows 10 to my Surface Pro 3. I’ve also been having connectivity problems where I’m connected to wifi but it’s “limited”, I was fortunate enough to find a trouble shooting solution for this problem. However, I don’t feel as though I should have to run a program as administrator every time I turn on my computer just to have internet access. Is anyone else having these problems with Windows 10? Also, if so, is there a patch coming out anytime soon?
Something went wrong 0x803F8001. Windows 10 Store error
Same problem. Had it for “Surface App” from Windows Store.
Tried all suggestions that I could find on the Internet.
From the least to most intrusive:
1. Run Troubleshoot for Windows Store Apps
2. Reset Windows Store cache
run wsreset.exe as administrator)
3. Re-register the Windows Store App
run the following script from PowerShell as Admin:
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register
“$($_.InstallLocation)AppXManifest.xml”}
4. Delete all the files and folders from C:Usersuser_nameAppDataLocalPackagesMicrosoft.WindowsStore_8wekyb3d8bbweLocalCache.
5. End the Background Intelligent Transfer Service and the Windows Update service and delete everything in C:WindowsSoftwareDistribution directory
None did work but the following did:
– Open Windows Store app
– Click on small icon or picture on the left of search window
– Click on you profile (1st choice)
– Click on your profile again in the window that opened
– Sign-out
– Search the App that you want to install
– Click on the App and click install (while being signed off, IMPORTANT)
– Windows Store will ask you to sign-in (once or twice)
– Once you sign in the App will install without giving the error message
After hours and hours of frustration and tens of attempts with all previous methods finally this worked for me.
I hope that it will work for you as well.
Thanks!! your suggestion worked. :-)
Worked for me as well after hours of trying everything else, thank you!
Thanks a lot. After trying thousands of other things, that worked for me.
Thanks! It worked
your a god
forza horizon 3 is finally downloading
i was so mad
Thanks
My Paint 3D stop responding and after awhile, that error code appear. Starting from that time, I cannot use the app. Is there a way to fix it?
Worked today as well. Thanks!