If you’re unable to schedule Teams Meetings in Outlook and you receive the error message Sorry, you need to sign out of Teams and sign in again, then this post is intended to help you. In this post, we will provide suitable solutions you can try to help you resolve this issue.
When you encounter this issue, you’ll receive the following full error message;
Sorry, you need to sign out of Teams and sign in again before you can schedule your meeting. If the problem persists, please contact your support team.
Sorry, you need to sign out of Teams and sign in again
If you encounter the “Sorry, you need to sign out of Teams and sign in again” error, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Which account you are using?
- Delete the system’s temporary files
- Clear the Microsoft Teams cache
- Disable and re-enable the Teams add-in in Outlook
- Restart Microsoft Teams, sign out and sign in
- Uninstall and reinstall the Teams add-in
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you proceed, try this workaround. You can try a workaround to fix this error in Microsoft Outlook. If you are creating a new meeting in Teams by using the Teams add-in in Outlook and getting the error, try this:
First, create the Teams meeting directly in Teams with no attendees. The Teams Meeting should appear in the Outlook Calendar. Now, you can add attendees in the Outlook calendar easily. The error should not appear this time.
1] Which account are you using?
The Teams Meeting add-in installed by Teams for work or school does not work with an Outlook.com account. It only works with Microsoft 365 Exchange-based work accounts. Hence, you should have a Microsoft 365 Exchange account to use the Microsoft Teams add-in in Microsoft Outlook.
2] Delete the system’s temporary files
In Windows 11/10 temporary files help the operating system do its jobs and make the system faster. Sometimes these cache files can be corrupted, and it interferes with some application performance. If you are running low on storage space, or notice some unusual behavior of any application then the first thing you need to do is delete the system temp files.
If the issue is still unresolved, try the next solution.
3] Clear the Microsoft Teams cache
To clear the Microsoft Teams cache, do the following:
- Sign-out of Teams and Outlook applications from the system.
- Next, press the Windows key + R to invoke the Run dialog.
- In the Run dialog box, copy and paste the directory path below and hit Enter.
C:\Users\%username%\AppData\Roaming\Microsoft\Teams
At the location, press CTRL + A to select all the contents of the folder. Tap DELETE on your keyboard.
This will clear the Teams cache and the issue should be resolved when you launch Outlook and Teams again.
4] Disable and re-enable the Teams add-in in Outlook
You can also try this. Disable and re-enable the Teams add-in in Microsoft Outlook and see if it works. To do so, open the Add-ins page in Outlook, then uncheck the Microsoft Teams add-in checkbox. Click OK and restart Outlook. Now, re-enable the add-in.
5] Restart Microsoft Teams, sign out and sign in
This solution requires you to restart Microsoft Teams and then try again. First, sign out of Microsoft Teams. Microsoft Teams will close by itself when you sign out of it. If not, close it manually. Now, open the Task and terminate the Teams processes under the Processes tab.
Open Microsoft Teams, sign in and check for updates. If updates are available install them. Restart Microsoft Teams.
6] Uninstall and reinstall the Teams add-in
If you are still experiencing the same error, uninstalling and reinstalling the Microsoft Teams add-in can help fix the issue. To do so, open the Add-ins page in Outlook, select the Microsoft Teams add-in, and click Remove. Restart Outlook and reinstall the Teams add-in.
Hope this helps!
Microsoft Teams has many capabilities, and its core capabilities are Messaging, Calling, Video calls, Meetings, and File Sharing. It is becoming very popular in the corporate world and many organizations are already migrating their business communication tool from Skype to Teams.
Why does Outlook say Sorry You need to sign out of Teams?
The Outlook error “You need to sign out of Teams” occurs when the Teams add-in is installed in Outlook. The Teams Meeting add-in installed by Teams for work or school does not work with an Outlook.com account. It only works with Microsoft 365 Exchange-based work accounts. Hence, you may encounter this error if you do not have a Microsoft 365 Exchange-based work account.
How do I log out of Teams?
Logging out of Microsoft Teams is easy. Open the Teams app on your computer and click on your profile icon at the top right. You will see a Sign Out option there. Click Sign Out. After doing that, the Teams app will close automatically.
Read next: GIFs not working in Teams.
