Steam won’t let me reset my password [Fix]

Can’t change your Steam password? If yes, here is a full guide showing you how you can reset your password on Steam.

How do I reset my Steam password if I forgot it?

You can reset your Steam password using the Steam website on your PC. Here are the main steps to do that:

• Open the Steam website in a web browser.
• Click on the login button.
• Press the Help, I can’t sign in button.
• Select the I forgot my Steam Account name or password option.
• Enter your registered email address or phone number.
• Verify reCAPTCHA.
• Click on Search.
• Choose the Email an account verification code option.
• Check your inbox and follow the instructions as mentioned in the Steam email.
• Click on Reset my password.

First, open the Steam website in your preferred web browser and press the login button present at the top.

On the login page, press the Help, I can’t sign in button and you will see various options on your screen. From these options, select the I forgot my Steam Account name or password option or another suitable option as per your requirement.

After that, you need to enter the email address or phone number that is associated with your Steam account to let Steam search for the linked account; do that and verify reCAPTCHA. And then, click on the Search button.

Now, Steam will prompt you to choose from two options; Email an account verification code to <email address> and I no longer have access to this email address. Choose the first option if you want Steam to send the password reset instructions. In case you can’t access your email address, select the second option.

Next, Steam will send you an email to reset your password. Open your inbox and then open the email from Steam. You will see instructions for changing your password. Just do as mentioned.

Now, choose the Reset my password option and then enter the new password two times.

Finally, click on the Change Password button and your password will be changed.

You can now log into your Steam account with the new password.

In case you want to just change your password when you are logged into your account, here are the steps to do so:

• Open the Steam desktop client.
• Click on Steam > Settings.
• Go to Account > Account Details.
• Click on the Change my password button.
• Verify your email address.
• Enter your new password.

First, open your Steam app on your PC and then click on the Steam menu. After that, choose the Settings option.

Next, from the Account tab, press the Account Details option.

After that, scroll down to the ACCOUNT SECURITY section and click on the Change my password option.

Now, you need to verify your email address. So, select the Email an account verification code to <email address> option and then enter the verification code that you receive in your inbox.

Once verified, enter your new password and click on the Change Password button. As simple as that.

Now, some users have reported that they just can’t change their Steam password. For some users, the Change my password option is greyed out and unclickable. If you are one of the affected users who can’t reset your Steam password, this post will help you fix the issue.

Read: Steam not signing in to Friends on Windows.

Steam won’t let me reset my password

If you can’t change or reset your password on Steam, here are the solutions you can use:

1. Initial checklist.
2. Close and then reopen Steam.
3. Update the Steam desktop client.
4. Contact the Steam Support team.

1] Initial checklist

Before you proceed, there are some preliminary checks that you need to perform. One of those is checking your network connection and making sure your internet is working properly while you follow the steps to reset your password.

Besides that, if you are not receiving a recovery email from Steam, check the current server status of Steam. If Steam servers are down at the moment, wait for some time and then try resetting your password.

Steam needs to verify your email address or phone number before letting you reset your password. So, make sure you have access to either your phone number or email address to complete the reset process. Also, make sure you enter the correct email address or phone number.

If you haven’t received the account recovery email in your primary inbox, check all other folders, especially the Spam folder, and see if you can find the recovery email there.

In case you haven’t received any recovery email, you can request to reset your password again after some time. Follow the password reset steps again and then check if Steam sends you a recovery email or not. Some users were able to fix the issue using this method.

See: Fix Steam Friends List not working on Windows PC.

2] Close and then reopen Steam

It might be the case that you have lost the connection to Steam and thus, you can’t change your password. Hence, in that case, close Steam completely using Task Manager and then reopen it to check if you can reset your password or not.

3] Update the Steam desktop client

One of the affected users confirmed that updating the Steam app to the latest version helped fix this issue. So, if you are using an older version of Steam, update it right away and then attempt to reset your password.

To update Steam on Windows, open the app and click on the Steam > Check for Steam Client Updates option. If there are updates available, it will ask you to download them. So, click on the Download button. Once downloaded, click on the Apply and restart Steam button and complete the update process. See if the issue is resolved.

Read: Fix Connecting Steam account stuck.

4] Contact the Steam Support team

The last resort is to contact the Steam Support team and try your luck. You can visit the Steam Support page, select the issue you are facing, and submit a ticket. Steam should get back to you and help you fix the issue.

Hope this helps!

Why is my Steam account not letting me log in?

If you can’t sign into Steam, the login credentials that you have entered are likely incorrect. Hence, make sure you are using the correct password to your account to sign into Steam. Besides that, it could be a temporary server issue that is causing the problem. A corrupted Steam cache, weak internet connection, firewall interference, software conflicts, and outdated Steam app can be other reasons for the same issue.

Now read: Steam won’t go online and is stuck in offline mode.