In this article, we will talk about the fixes for the That password isn’t correct. Be careful warning in BitLocker. This warning message appears after repeatedly entering the incorrect password in BitLocker to unlock the drive. This warning message appears if a policy is configured to limit incorrect login attempts – most case 3 login attempts are allowed.
The complete warning message is as follows:
That password isn’t correct. Be careful — if you keep entering the wrong password, you’ll be locked out to protect your data. To unlock, you’ll need a BitLocker recovery key.
That password isn’t correct, Be careful BitLocker warning
If you see the “That password isn’t correct, Be careful” message while logging in to your computer because of the encrypted C drive, you can use these fixes. Because the C drive is encrypted, you cannot log in to your system until you enter the correct password.
- Use another keyboard
- Use the BitLocker Recovery key
- Use Windows Recovery Environment
- Use BitLocker Repair Tool
- Contact the administrator.
Let’s see all these fixes in detail.
1] Use another keyboard
According to the error message, you are entering the incorrect password to unlock your drive. However, according to you, your password is correct. Hence, in this case, it is possible that your keyboard is not working fine. You can press the insert key to view what is getting typed when you press your keyboard keys. You can also use another keyboard and see if it helps. If you are a laptop user, connect an external keyboard.
Also make sure that the CAPS LOCK and NUM LOCK are not enabled.
2] Use the BitLocker Recovery key
You can also use the BitLocker Recovery key to unlock the drive and log in to your system. If you do not remember the Recovery key, you can recover it from your Microsoft account. You will need another working computer because you are locked out of your system. On another computer, log in to your Microsoft account in a web browser. After that, go to the BitLocker Recovery Keys page to get your Recovery key.
Read: How to find BitLocker Recovery Key with Key ID
3] Use Windows Recovery Environment
If you do not remember the BitLocker Recovery key but you have saved it anywhere on your system, you can use Windows Recovery Environment to access it. To enter the Windows Recovery Environment, you must use the Shift key while restarting your system. Because you are on the lock screen, you can restart your system from there by clicking on the Power icon. Press and hold the Shift key and then restart your computer.
Once you are in the Windows Recovery Environment, choose Troubleshoot > Advanced options > Command Prompt. This will open the Command Prompt.
Now, type Notepad and hit Enter. Once Notepad opens up in the Windows Recovery Environment, press the Ctrl + O keys. After that, select This PC to access all your drivers. Locate the file in which you have saved the Recovery key. If the file does not open, right-click on it and select Edit. This will open the file in Notepad in WinRE. Now, note down your recovery key on a piece of paper and use it to unlock your drive. Once you unlock your hard drive and log in to your computer, you can change your BitLocker password.
Alternatively, you can use the Command Prompt window to access your BitLocker Recovery key.
In the CMD windows, execute the following command:
manage-bde -protectors -get C:
All the Bitlocker recovery keys stored in the directory will now be visible. You can use these keys to unlock the encrypted drive.
4] Use BitLocker Repair Tool
If your BitLocker Password is forgotten or the Recovery Key lost, you can use BitLocker Repair Tool to access & recover data & files from inaccessible BitLocker drive which has been encrypted using BitLocker. See if it helps in your case.
5] Contact the administrator
If your system is managed by your organization and you are getting this warning message on Intune or Azure, you need to contact your administrator. Your system administrator might have set a policy to limit the wrong login attempts.
Why does BitLocker show incorrect password?
If BitLocker shows you the incorrect password, the cause may be associated with your keyboard. It might be that some of your keyboard keys are not working, which is why this issue is happening. Use the insert key to view the password you are typing. Alternatively, you can connect another keyboard.
Read: Too many PIN entry attempts BitLocker error
How do I unlock my laptop with BitLocker?
To unlock your laptop with BitLocker, you must enter the correct password. If you forget your password, you can use the BitLocker recovery key. The BitLocker recovery key also remains available in your Microsoft account.
