If the “This installation package is not supported by this processor type” error message keeps troubling you, then this post may help you. This error message usually appears while trying to install software or a program. It’s because the installation package may be corrupted or is not supported by your device’s processor. This error can also appear if your Windows OS is outdated. Newer versions of the driver require newer Windows OS builds. The complete error message reads:
Windows Installer
This installation package is not supported by this processor type. Contact your product vendor.
Fortunately you can follow some simple suggestions to fix the error.
Fix This installation package is not supported by this processor type
To fix The installation package not supported by the processor, on your Windows 11/10 computer, follow these suggestions:
- Check System Compatibility
- Update your Windows 11/10 OS
- Update all, especially the Graphics Drivers
- Run Program Install and Uninstall Troubleshooter
- Enable Integrated Graphics in BIOS
- Try Installing the Application in Clean Boot State
- Contact the Vendor
Let’s now see these in detail.
1] Check System Compatibility
Before starting with different troubleshooting methods, check if your PC supports the app or program you’re trying to install. Also, check if you’ve downloaded the correct version of the software package. For example, For a 32-bit processor, install the 32-bit version; for a 64-bit processor, install the 64-bit version.
2] Update your Windows 11/10 OS
Update your Windows 11/10 and install all the updates that are offered to your computer.
3] Update all, especially the Graphics Drivers
Outdated or corrupted drivers can also be responsible why your device’s processor may not support the installation package. Update your device’s drivers and check if the issue gets fixed. You can do this while running Windows Update:
- Open Settings and navigate to Settings > Update & Security > Windows Update.
- Right under it, look for a clickable link— View optional updates.
- Under Driver Upd3ates, a list of updates will be available, which you can choose to install if you are facing an issue manually.
This post will show you how to update Graphics drivers.
4] Run Program Install and Uninstall Troubleshooter
Running the Program Install and Uninstall Troubleshooter can help Windows users automatically repair issues related to installing or removing programs. This troubleshooter can also help fix and repair corrupted registry keys. Here’s how you can use it:
- Download the Program Install and Uninstall Troubleshooter from Microsoft’s official download page.
- Click on the downloaded file, and the troubleshooter will open.
- Click on Next and select Installing.
- A program list will appear now. Select the program or game you’re facing the issue with.
- Finally, click on Next to start the troubleshooting.
5] Enable Integrated Graphics in BIOS
Integrated graphics is a GPU built into your device’s processor. This uses system memory shared with the CPU. Enable integrated graphics and see if the error gets fixed:
- Press the Windows key + I to open Settings.
- Navigate to System > Recovery and click on Restart Now beside Advanced Startup.
- Once your device restarts, click Troubleshoot > Advanced Options > UEFI Firmware Settings. This will take you to the BIOS.
- Search for an option named Integrated Graphics or Primary Graphics Adapter.
- Set its setting to Enabled, save the settings and boot your device.
6] Try Installing the Application in Clean Boot State
Third-party applications installed on your device can be why your processor may not support the installation package. Perform a Clean Boot of your PC to restrict all third-party applications.
If the error doesn’t appear in the Clean Boot State, you may need to manually enable one process after another and see who the culprit is. Once you’ve identified it, disable or uninstall the software.
7] Contact the Vendor
If none of these suggestions can help you, try contacting the applications or programs developer. They can provide some other suggestions or an update to fix the error.
Let us know if anything here helped you.
Read: Windows Installer not working properly in Windows
How to fix This program is not supported by the operating system?
The error message “This program is not supported by the operating system” indicates that the software or program you’re trying to install isn’t compatible with your device. To fix this, run the Install and Uninstall Troubleshooter and try installing the application in clean boot state. If that doesn’t help, update your device’s hardware.
How do I fix Microsoft installation error?
If you cannot install any program or if the Windows Installer is not working, then to fix Microsoft Installation Error perform an SFC scan to scan and fix any missing or corrupted system files. Also, update Windows to the latest version and disable the antivirus software temporarily.
