If your Client PC is taking too long to connect with GoToMyPC and you see error message Waiting for the host computer to connect or A connection could not be established, this article will give you solutions to resolve the issue. Like other remote access software, GoToMyPC is prone to technical issues like connection errors. Luckily, these errors are quickly resolved if you have the know-how.
The GoToMyPC connection error occurs when you try to connect to the host computer, and this may mean quite some issue that causes it. If you have gotten this error before, and don’t know how to resolve it, read through our solutions, try each, and see what works for you. Before that, let us examine why you get this annoying connection error message on GoToMyPC.
What causes connection issues on GoToMyPC?
Waiting for the host computer to connect, a GoToMyPC error is caused by several issues. The common cause for this error is internet connection issues, either in the host computer or the client. If the GoToMyPC software is not installed properly, you may get connection issues. Another reason would be a firewall blocking remote access on the host computer. Some third-party antivirus or security software may also trigger may also block you from connecting with the host. Other simple causes are bugs and temporary technical issues that can be resolved by performing simple workarounds.
Fix Waiting for the host computer to connect GoToMyPC Error
The host computer is, in many cases, the culprit, so be at the host physically to perform these solutions. If a connection cannot be established and got an error message ‘Waiting for the host computer to connect’, try the following solutions to fix the GoToMyPC connection errors.
- Check your Internet connection
- Restart your host computer
- Relaunch the GoToMyPC connection wizard
- Check Windows Firewall settings
- Temporarily disable third-party security programs
Remember, the host computer is, in many cases, the culprit, so be at the host physically or let the administrator perform these solutions.
Let us now dive deeper into these solutions one by one.
1] Check your Internet connection
An unstable, or extra-slow Internet connection can trigger GoToMyPC connection issues. The problem could be your Wi-Fi router or Ethernet cables. Sometimes, it can be an issue with your ISP, for example, Internet throttling. You can check your Internet speed on third-party apps or web-based providers. Alternatively, you can use Command Prompt to check your Internet stability. Go to the host computer and open Command Prompt and then type ping -t 8.8.8.8 command and hit Enter on the keyboard. This command checks the time value. If you see large data swings, your Internet has issues. You can shut down all network components including routers, PC, modems, power, etc, and reconnect them after a minute or so.
2] Restart your host computer
Restarting a computer remotely or on the host is one of the preliminary steps for resolving many issues including GoToMyPC waiting for the host computer to connect. Bugs or temporary technical issues always affect apps and systems, and they are so simple that a reboot can automatically fix them. So, reboot your host computer as well as your router/modem and see if the error is fixed.
Related: Microsoft Remote Desktop Assistant for Windows
3] Relaunch the GoToMyPC connection wizard
The GoToMyPC connection wizard helps users with the best server settings. This tool can help you get the best settings (including connection settings) for your app and save them automatically, boosting its performance. Download the wizard from the website, and launch it. Click on Run the Connection Wizard then hit OK. Then, select Next after the detection process is done. If you need additional support, you can click I still have problems and follow the on-screen directions to complete the process.
4] Check Windows Firewall settings
At times, Windows Firewall may block GoToMyPC from accessing and connecting through the Internet. Check these settings and ensure the firewall allows GoToMyPC to connect properly. Use the steps below;
- Open the Control Panel on your host computer.
- Select System and Security and then click Windows Defender Firewall.
- Choose the Allow an app or feature through Windows Defender Firewall option, then Change settings.
- Finally, check the box next to GoToMyPC.
5] Temporarily disable third-party security programs
Some third-party antivirus and malware apps may interfere with some computer functions, including Internet connection issues and remote access interfaces. Disable any antivirus software except the default one and check if you can connect to the host computer remotely. The process of disabling third-party security apps depends on each. Open the app and navigate through its settings to disable protection.
TIP: If you cannot completely connect to the host computer on GoToMyPC, you can try other remote access programs for Windows PCs.
We hope something here helps you.
Read: Enable Remote Desktop without Password in Windows
Which is the client computer on GoToMyPC?
The client computer on GoToMyPC is the PC you used to access the host computer remotely. To connect to the host computer, you don’t have to install the GoToMyPC app on the client computer. The only major requirement to access the host computer is that both should be connected to a stable Internet. If you get issues connecting GoToMyPC to the host computer, try the troubleshooting methods in this post. The host computer is the one you want to access remotely. It is in the host where you install the GoToMyPC software, and set passwords and access codes.
Read: How to use Remote Desktop in Windows Home (RDP)
Why can’t I connect to GoToMyPC?
You may not be able to connect to GoToMyPC if you have internet connection issues, the GoToMyPC software was not installed properly, or there are temporary technical problems with the app. Firewall settings on the host computer may also block you from connecting to GoToMyPC. To fix this issue, restart your app, reconnect your Internet connection, or restart the service on the host computer. Check your firewall settings and disable third-party security apps temporarily.