Some users have encountered a situation where they stay logged in even though they shut down their Windows 11/10 computer. If you are facing this issue, you can try these solutions to resolve the problem.
Windows 11 Shutdown but user stays logged in
If you shut down Windows 11 but you still stay logged in, follow these solutions:
- Double shut down
- Disable auto logon
- Check the Power button setting
- Disconnect the user from Task Manager
- Don’t use sign-in info to auto-update
- Check the Group Policy setting
- Run the DISM tool
1] Double shut down
It is the first thing you can try to bypass the problem temporarily. If one or more users are already logged in, you must shut down your PC again. You can restart your computer and then shut it down.
As said earlier, it is not a permanent fix but a temporary solution. However, if you want to fix it permanently, consider the following options.
2] Disable auto logon
A setting lets you sign into your system without entering the username and password. If this setting is turned ON, there is a chance of getting the problem above at times. That is why we would suggest that you disable auto logon using these steps:
- Press Win+R to open the Run prompt.
- Type netplwiz and hit the Enter button.
- Select a user.
- Remove the tick from the Users must enter a username and password to use this computer checkbox.
- Click the OK button.
Read: Fix Users must enter a username and password to use this computer missing
3] Check Power button setting
At times, this issue may arise due to an incorrect setting, and it is related to the power button. If you have set a different power setting for the power button, it won’t shut down your PC, and the user will stay online. That is why we would recommend you check the power button setting by following these steps:
- Open the Control Panel and click on Power Options.
- Click on the Choose what the power buttons do option.
- Expand When I press the power button menu.
- Choose Shut down for both power states.
4] Disconnect user from Task Manager
It is possible to disconnect any user using the Task Manager. When you disconnect a user, that particular account needs to log on again to use the system. To disconnect a user from Task Manager, follow these steps:
- Right-click on the Taskbar and select Task Manager.
- Switch to the Users tab.
- Right-click on the user.
- Select the Disconnect option.
5] Don’t use sign-in info to auto update
Windows 11 uses your sign-in information to install and set up an update. However, this particular setting could be responsible for this error. That is why you should follow these steps to disable this setting:
- Press Win+I to open Windows Settings.
- Go to Accounts > Sign-in options.
- Toggle the Use my sign-in info to automatically finish setting up after an update button to turn it OFF.
6] Check Group Policy setting
A Group Policy setting lets you configure the state of auto sign-in and lock the last interactive user. If this policy is turned ON, you might face the abovementioned problem. To disable this setting, follow these steps:
- Press Win+R > type gpedit.msc and hit the Enter button.
- Navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Logon Options.
- Double-click on the Configure the mode of automatically signing in and locking last interactive user after a restart or cold boot setting.
- Choose the Not Configured option.
- Click on Apply and OK.
7] Run DISM tool
If none of the aforementioned solutions have helped you, running the DISM tool could be your last but not least option. You need to run this specific command:
Dism /Online /Cleanup-Image /ScanHealth
For your information, it scans your image. However, if you want to restore the health, enter this command:
Dism /Online /Cleanup-Image /RestoreHealth
That’s all! I hope these solutions have helped you.
How to fixshutdown problem in Windows 11?
You can follow these solutions to fix the shutdown problem in Windows 11:
- Wait for a few minutes if it is setting up an update.
- Check the Power button if you use it to shut down.
- Check the Power button setting in the Control Panel.
- Turn off Pagefile and Swapfile deletion.
- Close all the programs using Task Manager.
Read: Windows PC will not Shutdown or Restart
Why does Windows 11 keep starting up after shutdown?
Some of the common reasons are:
- Your computer is being attacked by malware, blocking your PC from shutting down.
- Security shields are being used to prevent your PC from being shut down.
- You have countless updates to be installed, and they are being installed.
Read: Prevent users from shutting down or restarting Windows computer.
