Windows can’t get the Network Settings from the router

If you receive a message Windows can’t get the Network Settings from the router when using the Printer, Wi-Fi, Mobile Hotspot, WiFi Speakers, etc, on your Windows 11/10 computer, perhaps something here will help you fix the problem.

Windows can’t get the Network Settings from the router

To fix the Windows can’t get the Network Settings from the router error on your Windows 11/10 computer, use the following fixes:

1. Use correct credentials
2. Forget your Network
3. Disable & re-enable network connection
4. Power cycle the Router
5. Check with another device
6. Check the status of the Network Adapter in the Device Manager
7. Turn on Network Discovery
8. Run the required Troubleshooters
9. Perform a Network Reset
10. Contact their support

Below, we have explained all these fixes in detail.

1] Use correct credentials

First and foremost, ensure that you are using the correct Security Key, PIN, or Password for the router

2] Forget your Network

If you were previously connected to your router but the error occurs this time and you cannot connect to your network, you can try this. Open Windows 11/10 Settings and go to Network & internet > Wi-Fi. Now, click on Manage known networks. Click on the Forget button next to your WiFi name.

3] Disable & re-enable network connection

Disable the internet connection on your computer and re-enable it again. Right-click on the network icon on the taskbar and choose “Network and Sharing Center”. Click on the network connection and from the status box which opens, click on the Disable button. After a few seconds, enable it and see if it helps.

If you click on the Diagnose button next to it, it will start the Network Diagnostic Troubleshooter.

4] Power cycle the Router

Sometimes, a simple power cycle can fix the issue. Shut down the router. Remove the power plug from the router after turning it off. Leave it for a minute, plug in the power cord, turn it on, and check.

5] Check with another device

Try the router with another Windows device. That will give you an idea if the problem is with the Windows device or the router.

6] Check the status of the Network Adapter in the Device Manager

One possible cause of this error is the corrupted network card driver. Check the status of the Network Adapter in the Device Manager. Go through the following instructions:

1. Open the Device Manager.
2. Expand the Network adapters branch.
3. See if your Network adapter is showing a warning sign. If yes., double-click on the driver to view its properties.
4. Read the error message and error code under the General tab. Now, troubleshoot the error accordingly.

Additionally, you can also try uninstalling and reinstalling the Network adapter. Or, you can download its latest version from the official website of your computer manufacturer and install it manually.

7] Turn on Network Discovery

In Windows 10, open Control Panel > Network and Sharing > Change advanced sharing settings. Here select Turn on network discovery and also Turn on file and printer sharing and see if it helps.

If you are a Windows 11 user, follow the steps provided below to turn on Network Discovery:

1. Open Windows 11 Settings.
2. Go to Network & internet > Advanced network settings.
3. Select Advanced sharing settings.
4. Turn on the following options for Private or Public networks (depending on your preference)
   • Network discovery
   • File and printer sharing

Check if the issue persists.

8] Run the required Troubleshooters

Run the Network Troubleshooter. To start Windows Network Troubleshooter, type Network Troubleshooter in the search box next to the Start Button. Click on Identify and Repair Network Connections from the list that appears. That will start Windows Network Troubleshooter. The wizard will lead you through steps to troubleshoot the connection problem.

In Windows 11, you can run the Network and Internet Troubleshooter via the Get Help app.

You may also run the following troubleshooters:

1. Internet Connections Troubleshooter
2. Printer Troubleshooter
3. Network Adapter Troubleshooter.

You will be able to access them all using the command line, our FixWin for Windows 10, FixWin 11 for Windows 11, or from the Windows Troubleshooters Page.

9] Perform a Network Reset

Use the Windows Network Reset feature and see if that helps you.

10] Contact their support

Contact the device manufacturer and your ISP and see if they have a solution.

Thanks for the images @MrDeanoLemon

Why is my computer not picking up my router?

Check for any physical WiFi switch on your system if your computer is not picking up your WiFi connection. Some laptops have a physical WiFi switch that should be turned on if you want to connect to a WiFi network. In addition, check your Network adapter’s status in the Device Manager. If the Network adapter is corrupted, reinstalling it will fix the issue.

How do I access my router settings on Windows?

To access your router settings on your computer, you need to log in to your router’s admin panel. In most cases, the default IP address to log in to a router’s settings is 192.168.0.1 or 192.168.1.1. Enter these IP addresses one by one in the address bar of your web browser and hit enter. Your router’s login page should open. Now, enter the username and password. The default username in most cases is admin. However, the password can be different. Contact your ISP support to know the username and password for your router’s login page.

If you need additional ideas, you may take a look at the following posts:

• Windows cannot connect to the Internet
• No WiFi after upgrading to Windows 11
• Windows Connectivity issues with Hotspots and Wi-Fi adapters
• Network & Internet connection problems
• No Internet Access in Windows
• No internet, secured error in Windows
• Dial-up Error 633 The modem is already in use or is not configured
• Limited Network Connectivity message.