Some users have encountered the Windows detected a potential issue with your graphics device error when they turned on their computers. Due to this error, they experience performance issues on their computers. This error is associated with the AMD graphics. If your computer has AMD graphics and you encounter this error, the solutions provided in this article will help you.
The complete error message is:
Oops! Something went wrong.
Error 207 – AMD Software installation completed successfully but Windows detected a potential issue with your graphics device.
Windows detected a potential issue with your graphics device
Use the following suggestions to fix the “Windows detected a potential issue with your graphics device” error on your computer with AMD graphics:
- Use the AMD Software Compatibility Tool
- Check the status of the AMD graphics card driver in the Device Manager
- Uninstall and reinstall the AMD Software
- Install another compatible version of your graphics card driver
- Perform the Clean Installation of the graphics card driver
- Perform System Restore
I have explained all these fixes in detail below. Before proceeding, restart your graphics card driver by pressing the Win + Ctrl + Shift + B keys and see if it helps.
Fix AMD Error 207 on Windows 11/10
1] Use the AMD Software Compatibility Tool
This error can also occur after the installation of the AMD software on your system. The possible cause in this case is the installation of an incompatible version of the AMD software. You can use the AMD Software Compatibility Tool. This tool is available on the official AMD’s website. Download and run this tool on your system. It will automatically find and install the compatible AMD software for your system.
If the AMD software currently installed on your system is already compatible, this tool will show you the following message:
The version of AMD software currently installed is already a compatible version.
Now, in this case, you need to apply some other fixes.
Related read: WARNING, Known issues with graphics driver in Windows 11
2] Check the status of the AMD graphics card driver in the Device Manager
In some cases, Windows disables the AMD graphics card driver due to which this error occurs. This might be the case with you. Check the status of the AMD graphics card driver in the Device Manager. Follow the steps provided below:
- Open the Device Manager.
- Expand the Display adapters branch.
- Right-click on your graphics card driver and see if the Enable device option is available there. If yes, click on that option to enable your graphics card driver.
The above steps should work and fix this error. However, if the graphics card driver is already enabled, then you should check if the AMD GPU driver is corrupted. In this case, you will see a yellow warning sign on the graphics card driver. Now, right-click on it and select Properties. Read the error message in the Device Status section under the General tab. It will be one of the Device Manager error codes. After knowing the error code, you can troubleshoot and fix it accordingly.
3] Uninstall and reinstall the AMD Software
The problem may also be with the AMD software. In such a case, uninstalling and reinstalling the AMD Software can help. Uninstall the AMD Software through the Control Panel or Windows 11/10 Settings. After that, restart your computer. Now, download the latest version of the AMD Software from the official website and install it.
4] Install another compatible version of your graphics card driver
You can also try installing another compatible version of the AMD graphics card driver and see if it helps.
Follow the instructions mentioned below:
- Open the Device Manager.
- Expand the Display adapters branch.
- Right-click on your AMD graphics card driver and select Update driver.
- Select Browse my computer for drivers.
- Now, click on the Let me pick from a list of available drivers on my computer option.
- Select the Show compatible hardware checkbox.
- Now, select another compatible version of the AMD graphics driver and click Next.
- Follow the on-screen instructions to install the driver.
If this does not work, install another available compatible AMD graphics driver.
5] Perform the Clean Installation of the graphics card driver
To perform the clean installation of the graphics card driver, you need to completely remove the currently installed version of the GPU driver from your system. First, download the latest version of your graphics card driver from the official website of your computer manufacturer. Now, download and install the DDU utility.
Boot in Safe Mode and run the DDU utility to completely remove your graphics card driver. After doing that, install the latest version of the graphics card driver.
6] Perform System Restore
If nothing works, the last resort is to restore your system to the previous working state with the help of the System Restore tool.
I hope this helps.
Read: AMD Error 173, No Graphics Hardware detected
How do I fix the Windows graphics problem?
The graphics problems on Windows computers usually occur due to the corrupted graphics card driver. Reinstalling the graphics card driver can fix this issue. However, in some cases, the issue is with the graphics card. In this case, you need to contact a professional computer repair technician.
Related: There is a problem with your graphics card error on AMD and NVIDIA graphics
How to uninstall GPU drivers?
You can uninstall the GPU driver through the Device Manager. If you want to clean install your graphics card driver, you can use the DDU utility to completely remove your graphics card driver from your system, and then install the latest version of the GPU driver.
Read next: How to fix AMD Error 1603 on Windows computer.
