If the TouchScreen is not working on your Windows 11/10 Laptop, you can use the following solutions to fix the problem. These solution will apply to a Microsoft Surface device too.
TouchScreen not working in Windows laptop
Since your Touch device is not working or will not calibrate, if your Windows device does not have a keyboard, you may need to use the Arrow Up / Down keys to navigate and the Tab button to move the focus and highlight the options and Space-bar to mark or clear the checkboxes and Enter to select the option. Try our following suggestions:
- Physically check the laptop’s touchscreen
- Restart your Windows device
- Disable & re-enable Touch
- Install the latest Windows Updates & Firmware
- Update HID-compliant Touch Screen driver
- Run the Windows built-in Digitiser Calibration Tool
- Run System Restore or Refresh your PC.
Let us see them in detail.
1] Physically check the laptop touchscreen
If the glass on your laptop touchscreen is cracked or broken, it may not work. If it looks a bit dirty, take a soft cloth dampened with water or eyeglass cleaner and wipe the slate clean. If this doesn’t work, try the following solution.
2] Restart your Windows device
Restart your Windows device. Simply press Win + I to open Start. Click Power > Restart.
3] Disable & re-enable Touch
Open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Disable.
Wait for a few minutes and then again right-click and select Enable. Disabling Touch and then re-enabling it is known to help many.
4] Install the latest Windows Updates & Firmware
Make sure that you have installed the latest Windows updates, firmware, and drivers. You can do so via Control Panel > Windows Update. You may need to restart your Windows device after installing the updates. If you are using a Dell, Lenovo, Acer, Asus or any other laptop, and your touch screen is not working; you may need to visit the respective manufacturer’s website for the latest device drivers and see if they issued a fix for it.
5] Update HID-compliant Touch Screen driver
From the WinX Menu, open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Update to update this driver.
6] Run the Windows built-in Digitiser Calibration Tool
Try the Windows built-in Digitiser Calibration Tool. Open Control Panel > Hardware & Sound > Tablet PC Settings > Calibrate the screen for pen or touch input. Press the Rest button. If the Reset button is grayed out, it means that your settings are at factory defaults.
If need be, calibrate your Touch & Pen Settings and see if it works for you.
TIP: This post will help you if Touchscreen stops working in Tablet Mode
7] Run System Restore or Refresh your PC
If nothing works, try a System Restore or Reset PC on your device and see if it helps you.
Let us know if you have any other ideas.
This post will help you if Keyboard or Mouse is not working.
How do I enable the touchscreen on Windows 11?
To enable the touchscreen on Windows 11, open the Device Manager, expand the ‘Human Interface Devices’ section, and find the ‘HID-compliant touch screen.’ Right-click and select ‘Enable device.’ If it’s not visible, ensure your drivers are up to date.
Read: Microsoft Surface touchscreen dead zones
How do I fix an unresponsive touch screen on my computer?
To fix an unresponsive touch screen on your computer, start by cleaning the screen with a soft, dry cloth to remove any debris. Next, restart your device and ensure all touchscreen drivers are updated. If the issue persists, update the touch driver and recalibrate the touch screen through the control panel settings.
