When you try to install an Update on your Windows 11 or Windows 10 computer, the update installation may fail with the error code 0x8024B102. If this scenario applies to you, then you can apply any of the solutions provided in this post to successfully fix the error. Affected users reported that every time the update fails, Windows resets to the previous version.
0x8024B102, WU_E_BAD_XML_HARDWARECAPABILITY
WuApplicabilityScan Failure Software Synchronization Windows Update Client failed to detect with error 0x8024b102
Hardware capability meta data was malformed and/or failed to parse.
Windows Update Error 0x8024B102
If you’re faced with this issue on your Windows 11/10 computer, you can try our recommended solutions in the order presented below to resolve the Windows Update error 0x8024B102 on your system.
- Run Windows Update Troubleshooter
- Disconnect all external hardware & USB devices
- Ensure that your device drivers are updated
- Run DISM scan
- Reset Windows Update Components
- Clear SoftwareDistribution folder & Reset Catroot2 folder
- Download update from Microsoft Update Catalog
- Update Windows 11/10 offline without Internet connection
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Run Windows Update Troubleshooter
The inbuilt Windows Update Troubleshooter can help you fix most Windows update errors that you may encounter on your Windows 11/10 computer. We suggest you run the automated wizard and see if the Windows Update error 0x8024B102 will be resolved.
2] Disconnect all external hardware & USB devices
Disconnect all your external hardware & USB devices that may be connected to your computer and then try to install the update.
3] Ensure that your device drivers are updated
You need to ensure that your device drivers are updated. You may update your drivers using Optional Updates.
4] Run DISM scan
This error could have been triggered due to corrupted Windows update system files. This solution requires you to use the DISM tool, a utility native to the Windows operating system, to fix corrupted Windows update system files.
5] Reset Windows Update Components
This solution requires you to reset Windows Update Components and then rerun Windows update and see if the error reappears.
To reset Windows Update Components on your Windows 11/10 device, you can use the Reset Windows Update Agent Tool. This PowerShell script will help you reset the Windows Update Client as well. And if you want, you can manually reset each Windows Update component to default.
6] Clear SoftwareDistribution folder & Reset Catroot2 folder
The SoftwareDistribution folder and Catroot2 folder are both important for Windows update. the SoftwareDistribution folder is a folder located in the Windows directory and used to temporarily store files that may be required to install Windows Update on your computer. Likewise, the Catroot2 folder contains some important Windows update component. Any problem on these folders can cause Windows update failure.
This solution requires you clear contents of the Software Distribution folder, as well as reset Catroot2 folder and then retry the update process again. If the error is unresolved, proceed with the next solution.
7] Download update from Microsoft Update Catalog
You can manually download from the Microsoft Update Catalog, the update package that is failing to install and then run the standalone installer to install the update on your Windows PC.
This method of downloading the update from Microsoft Update Catalog can also be done by injecting the update package into the Windows ISO image and then performing an in-place upgrade on the computer.
8] Update Windows 11/10 offline without Internet connection
This error might occur due to internet connectivity issues on your PC, such as intermittent internet connections. In this case, you can update the Windows PC offline without an internet connection.
Hope something helps!
How do I fix error 0x8007000d?
If you encounter error 0x8007000d when installing, updating, activating Windows 11/10, among other fixes, you can try this basic troubleshooting suggestion: Launch Command Prompt with admin rights and run the DISM.exe /Online /Cleanup-image /Restorehealth command. Wait until the PC completes the process. Then run the sfc/scannow command. Restart your computer and try to install the problematic updates again.
How do I fix error 0x80246002?
You can fix the Windows Update error 0x80246002 on your Windows 11/10 computer by applying a number of solutions. A generic solution is to run the Windows Update Troubleshooter. Press Start > Settings > Update & security. Click on Troubleshoot on the left. Click on Additional troubleshooters. Scroll down and click on Windows Update, then Run the troubleshooter.
How do I get the latest Windows 10 Update?
Windows 11/10 allows PC users to decide when and how to get the latest updates to keep their devices protected and running smoothly and securely. To see available updates and install them, you need to check for updates via Settings > Windows Update > Check for updates.
Is Windows 11 update free?
Basically yes, that is if you’re not purchasing a new computer running Windows 11. The update will be free for many users. As long as your PC is running Windows 10 version 2004 or later, you’ll get the update free of charge.
