If WSReset.exe is not working on your Windows computer, this post will interest you. WSReset exe is a command-based tool that is inbuilt into Windows. This tool is used to reset or clear the Microsoft Store cache and is primarily used to troubleshoot Microsoft Store issues.
How do I run WSReset exe?
To run the WSReset.exe tool, you can click on the taskbar search button and type “WSReset.exe” in the search box. From the results, click on the WSReset.exe command. There is also an alternative to WSReset.exe; you can use Command Prompt. You can open Command Prompt as an administrator and enter the “WSReset.exe” command in it. Once the task has run, you will see The cache for the Store was cleared message.
But, what to do if you are unable to run WSReset.exe on Windows 11/10? A lot of users have reported that WSReset.exe doesn’t work on PC. One of the affected users says on Redditcom:
I type wsreset into command prompt and tried Windows R wsreset.exe but nothing happens I wait for 15 mins and the store hasn’t popped up
Now, there can be different reasons why WSReset.exe is not working properly. It could be due to corrupted or missing system files, malware infection, corruption in the Microsoft Store app itself, etc.
If you are also experiencing the same issue, all you have to do is follow this guide. Just use the fixes we have mentioned and run WSReset.exe without any issues.
Fix WSReset.exe is not working on Windows 11/10
If the WSReset.exe tool is not working on your Windows 11/10 PC, you can use the below fixes to resolve this issue:
- Use some generic troubleshooting methods.
- Run the Windows Store App troubleshooter.
- Perform System File Checker and DISM scans.
- Reset Microsoft Store via Settings.
- Reinstall Microsoft Store.
- Repair Install Windows.
1] Use some generic troubleshooting methods
To start with, you can try some standard troubleshooting practices to fix the issue at hand. The most common method is to restart your computer. It works in many cases and there is no harm in doing so. So, just reboot your computer and then try running the command to see if it is working or not.
If you are running WSReset.exe through Command Prompt, check if you have opened Command Prompt as an administrator. If not, open Command Prompt with administrator rights and then execute the WSReset.exe command.
2] Run the Windows Store App troubleshooter
You can try running the Windows Store Apps troubleshooter which comes with Windows 11/10. It addresses issues with Microsoft Store and Store apps. So, you can run this troubleshooter to scan and fix such issues that might be causing issues with the working of WSReset.exe. Here are the steps to open and run the Windows Store Apps troubleshooter in Windows 11/10:
- Firstly, launch the Settings app by using the Windows + I shortcut key.
- Next, navigate to the System tab and click on the Troubleshoot option.
- Now, press the Other troubleshooters option.
- After that, scroll down to the Others section and tap on the Run button present next to the Windows Store Apps troubleshooter.
- Windows will now start detecting related issues and list down the problems. You can apply a suitable fix to resolve the issues.
Once done, try running the WSReset.exe tool and check if it is working fine or not.
3] Perform Perform System File Checker and DISM scans
If the Windows Store Apps troubleshooter fails to fix the problem, you can run a System File Checker (SFC) scan to fix the problem. This issue might be caused because of corrupted or missing system files on your computer. Hence, in that case, you can perform an SFC scan to fix the issue. For that, you can follow the below steps:
- First, open the Command Prompt as an administrator.
- Now, enter the below command:
sfc /scannow
Once the command is completed, open WSReset.exe and see if it works fine or not. But, if it doesn’t help, you might need to perform a Deployment Image Servicing and Management (DISM) scan to restore system health. Open Command Prompt with admin rights and enter the below command:
DISM /Online /Cleanup-image /RestoreHealth
Hopefully, WSReset.exe will now work fine on your PC.
Read: Fix Microsoft Store is not opening after reset.
4] Reset Microsoft Store via Settings
If WSReset.exe is still not working, you can reset Microsoft Store using the Settings app. It will restore the original state of the Microsoft Store and clear corruption associated with the app. To do that, you can follow the below steps:
- First, hit Win+I to open the Settings app.
- Now, move to the Apps tab and click on the Installed apps option.
- Next, scroll down to Microsoft Store and click on the three-dot menu button associated with it.
- After that, click Advanced options, and on the next page, scroll down to the Reset section and press the Reset button.
- Then, follow the prompted instructions and complete the process.
5] Reinstall Microsoft Store
If the problem remains the same, you can try reinstalling Microsoft Store through Powershell. This “WSReset.exe is not working” issue might be caused due to some corruption in the app. Hence, if the scenario is applicable, you can reinstall Microsoft Store using a command. Let’s see how.
- Firstly, run Windows Powershell as an administrator from the Start menu.
Now, type the following command and press the Enter button:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Let the command finish and it will reinstall Microsoft Store. You can then restart your PC and check if the problem is resolved or not.
Read: Page could not be loaded, Please try again later, Microsoft Store Error.
6] Repair Install Windows
If none of the above solutions worked for you, Repair Install Windows using Media Creation Tool. It will reinstall Windows while keeping your data. If the problem is caused because of system corruption, this will fix the issue.
How do I fix the Microsoft Store Refresh page?
If Microsoft Store gets stuck on a refresh loop while installing an app or app update, reset the Microsoft Store cache using WSReset.exe or the Windows Settings app. You can also try signing out and then signing back into Microsoft Store and checking if the problem is fixed. If that doesn’t help, you can try uninstalling and then reinstalling the problematic app.
Now read: Fix The Server stumbled Windows Store error message.
