The XboxPcAppFT.exe Bad Image error with code 0xc0e90002 can be frustrating, especially as it prevents users from launching the Xbox App and hinders their gaming experience. Fortunately, there are several effective solutions that we will walk through in this article to get our users back to gaming without interruptions.
C:\WINDOWS\SYSTEM32\gameplatformservices.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0e90002.
Fix XboxPcAppFT.exe bad image error 0xc0e90002
If you are encountering the error XboxPcAppFT.exe Bad Image error 0xc0e90002, execute the solutions mentioned below:
- Run ChkDsk tool
- Reinstall Gaming Services
- Reset or Repair the Xbox App
- Temporarily disable antivirus
Let’s get started.
1] Run ChkDsk tool
Open an elevated command prompt, type the following, and hit Enter:
chkdsk c: /r /f
Reboot the PC if asked.
Let the process complete, and then reboot the PC again and see if it works.
2] Reinstall Gaming Services
One of the workarounds that you can try to resolve this issue is reinstalling the gaming service. To do so, open PowerShell as an administrator and then run the following command.
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
Close PowerShell and open another instance of the same and then run the following command.
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
This will open the Microsoft Store, from where you can download the Gaming Services. Alternatively, open the Xbox app, and at the top, you will see an option to download Gaming Services. Once you have installed the Gaming Services, you need to reboot your computer and then check if the issue is resolved. This will most probably do the job for you.
3] Reset or Repair the Xbox App
Corrupted app files or missing dependencies can prevent the app from launching properly. However, essential files can be easily restored by repairing the Xbox App. Follow the steps mentioned below to do the same.
- Click Win + I to open Settings, go to Apps, and click on Installed Apps.
- Scroll down or use the search bar to find Xbox, click on the three dots, and select Advanced options.
- Go to the Reset section and select the Repair button. If the issue remains unresolved, click the Reset button, expecting to lose some data.
Wait for the process to complete, and verify if the error code still appears on the screen. If it is, proceed to the next solution.
4] Temporarily disable antivirus
Antivirus can sometimes mistakenly block or interfere with services, causing the error. Temporarily disabling the antivirus is the ideal case, as this allows the system to execute the necessary Xbox files without interference. Navigate to the respective antivirus system, disable it, and then check if this resolves the issue. Consider adding the Xbox app and its processes to the antivirus exclusion list. If the error persists, move to the next troubleshooting solution.
Read: Xbox app not opening or working on Windows
How do I fix an exe not working?
To fix an exe, try running it with administrator rights by right-clicking it and selecting Run as administrator, and if that doesn’t work, repair system files by running the SFC command.
Read: Bad Image Error Status 0xc0000428
How do I fix a corrupted Windows image?
Corruption in Windows generally happens due to abrupt shutdown, malware, or failure updates. Using built-in tools such as DISM and SFC will fix most Windows image corruption issues without requiring a full reset.
Also Read: Bdeunlock.exe Bad image, System Error or Not responding.
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