If you see Your organization prevents sending optional diagnostic data to Microsoft error while changing Diagnostic data settings in Windows 11, then this post may be able to help you. This guide can also help when you if cannot turn on Send optional diagnostic data setting in the Windows Setting panel.
The entire message says:
Your organization prevents sending optional diagnostic data to Microsoft, which means you won’t get Windows Insider build. Contact your organization’s support person for more info.
In Windows 11, it is possible to switch from a stable version to Insider build from Windows Settings panel. For that, you must allow your system to send optional diagnostic data. Sending only the required diagnostic data might not be enough to opt for an Insider build or switch between builds. However, if the aforementioned error message appears while changing the corresponding setting and all the options are grayed out, the following solutions would be helpful for you.
Your organization prevents sending optional diagnostic data to Microsoft
If you see Your organization prevents sending optional diagnostic data to Microsoft error message in Windows 11 Settings, follow these steps and see if they help:
- Enable the required Windows Services
- Turn on using Group Policy
- Enable using Registry Editor
To learn more about these steps, continue reading.
1] Enable the required Windows Services
There are two services responsible for this error – Windows Insider service and Connected User Experiences and Telemetry. You must have them running on your computer. To verify if they are running, do the following:
- Search for services in the Taskbar search box.
- Right-click on the Services.
- Select the Run as administrator option and click the Yes button.
- Double-click on the Connected User Experiences and Telemetry service.
- Select Automatic from the Startup type menu.
- Click the Start button.
- Click the OK button.
- Double-click on the Windows Insider service.
- Choose Automatic from the Startup type list.
- Click the Start button.
- Click the OK button.
After that, close all the windows and restart your computer.
2] Turn on using Group Policy
It is possible to enable Send optional diagnostic data setting using the Local Group Policy Editor. For that, do the following:
- Press Win+R to open the Run prompt.
- Type gpedit.msc and hit the Enter button.
- Go to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds.
- Double-click on the Allow Diagnostic Data setting.
- Select the Enabled option.
- Choose Send optional diagnostic data option.
- Click the OK button.
After that, restart your computer and check if it has been turned on or not.
3] Enable using Registry Editor
The same thing can be enabled using Registry Editor as well. To change the diagnostic data collection setting using Registry Editor, do the following:
Press Win+R to display the Run dialog.
Type regedit and hit the Enter button.
Click the Yes option.
Go to this path:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection
Right-click on the DataCollection > New > DWORD (32-bit) Value.
Name it as AllowTelemetry.
Double-click on it and enter 3 as the Value data.
Click the OK button.
Then, you need to restart your computer to get the job done.
How do I unlock Optional diagnostic data?
To unlock Optional diagnostic data in Windows 11, you need to open Windows Settings first. For that, press Win+I and go to Privacy & security > Diagnostic & feedback. Expand the Diagnostic data menu and toggle the Send optional diagnostic data button. Alternatively, you can use the Group Policy and Registry Editor mentioned above.
How do I enable Windows diagnostic data?
To enable Windows diagnostic data on Windows 11, open Windows Settings and navigate to Privacy & security > Diagnostic & feedback path. Here you can find a setting called Diagnostic data on the right-side. Expand this option and choose if you want to enable the Send optional diagnostic data option or not.
That’s all!
Related read: Your diagnostics settings are preventing this device from getting Insider builds.
